HR Assistant Manager

ROLE OBJECTIVE:

The HR Assistant Manager is a hands-on HR professional responsible for delivering end-to-end HR support across the employee lifecycle. This role combines strategic HR Business Partnering with operational excellence in recruitment, workforce reporting, employee engagement, and compliance. The successful candidate will possess exceptional analytical abilities, outstanding attention to detail, and the ability to manage multiple priorities in a fast-paced environment while maintaining high standards of accuracy.

ROLE RESPONSIBILITIES:

Talent Acquisition

·       Manage the full recruitment lifecycle, including workforce planning, sourcing, interviewing and offer management.

·       Partner with hiring managers to understand business needs and develop effective recruitment strategies.

·       Build and maintain a strong pipeline of qualified candidates.

HR Business Partnering

·       Serve as a trusted HR advisor to business leaders on employee relations, performance management, organizational development, workforce planning, onboarding and offboarding processes and requirements.

·       Provide practical HR guidance while ensuring alignment with company policies and employment legislation.

·       Support managers and franchisees in handling employee issues, disciplinary matters, and conflict resolution.

HR Reporting & Analytics

·       Prepare regular and ad hoc headcount (HC) reports, manpower dashboards, and workforce analytics.

·       Ensure accuracy and integrity of HR data and reports.

Employee Engagement

·       Coordinate employee engagement surveys and ensure full participation rates.

·       Analyze survey findings, identify key themes and trends, and prepare comprehensive management reports and presentation decks.

·       Organise employee engagement activities to boost morale.

HR Operations & Compliance

·       Manage the end-to-end onboarding and offboarding processes, including preparation of employment documentation, coordination of pre-employment requirements, orientation, exit formalities and clearance procedures, ensuring a smooth employee experience

·       Ensure compliance with employment laws, HR policies, and statutory requirements.

·       Review and update HR policies, procedures, and documentation.

·       Support performance appraisal cycles, employee development, and succession planning.

·       Maintain confidential employee records with a high level of accuracy and professionalism.

Job Requirements

·       Bachelor's Degree in Human Resources, Business Administration, or a related discipline.

·       Minimum 8 years of progressive HR Generalist experience.

·       Strong knowledge of employment laws and HR best practices.

·       Advanced proficiency in Microsoft Excel, PowerPoint, and HRIS systems.

·       Excellent data analysis and presentation skills.

·       Strong numerical and analytical capabilities with the ability to interpret complex HR data.

·       Highly meticulous and exceptional attention to detail and accuracy.

·       Ability to multi-task, work exceptionally quickly while maintaining a high standard of quality and accuracy.

·       Highly organized with excellent time management and prioritization skills.

·       Self-motivated with the ability to work independently and proactively.

·       Has outstanding computer proficiency, particularly in Excel and HR systems.