HR Associate (supporting global HR operations)

Job Summary

Laundryheap is a global on-demand laundry and dry-cleaning company operating across the UK, India, Singapore, Dubai, France and Slovenia. Our People team keeps a fast-growing, multi-country business running smoothly. Were looking for an HR Associate to be the operational engine behind it.

What youll do

Onboarding

• Own onboarding from offer acceptance through Day 1, so every new hire has a smooth, well-documented start
• Work closely with Talent Acquisition, who handle documentation and background verification up to the offer
• Track post-offer BGV completion and escalate discrepancies to the relevant manager, keeping HR Ops informed
• Coordinate ID cards, WeWork parking and card access with IT and facilities
• Collect salary, bank, PF and UAN details from new joiners for processing
• Compile onboarding and 30-day feedback data for HR Ops to review and act on

Offboarding

• Run the offboarding process end-to-end on HiBob for standard exits
• Draft experience letters and responses to post-exit queries, with all communication reviewed by HR Ops before release
• Coordinate PF/UAN and bank-detail updates as part of each exit

Employee lifecycle

• Process and maintain probation confirmation records on HiBob
• Keep all lifecycle documentation accurately uploaded and maintained

Engagement and communication

• Distribute HR announcements and reminders
• Own the logistics and on-ground execution of engagement events, including vendors and volunteers

Reporting and data governance

• Be the custodian of data accuracy across HR systems and reporting
• Compile data for MIS, HRIS, engagement reports and the monthly HR Ops dashboard
• Track vendor invoices and expense documentation, escalating discrepancies to Finance
• Maintain accurate leave balances and data hygiene across trackers and HiBob

Payroll support

• Compile monthly payroll inputs (attendance, leave, joiners and exits) for HR Ops review
• Process bank, PF and UAN changes for existing employees and make sure they reach payroll

Employee queries

• Be the first point of contact for the HR inbox on leave, policy and general HR questions
• Route anything involving pay, salary changes, full-and-final settlement or insurance to HR Ops

Office and facilities

• Manage day-to-day office upkeep with housekeeping and vendors
• Own WeWork coordination, including parking, card access and meeting rooms

What were looking for

• 3-5 years in HR operations, HR shared services or HR admin
• Experience with HiBob or a similar HRIS, and payroll tools
• Comfort with high-volume, deadline-driven work across onboarding, offboarding and multiple stakeholders
• Strong attention to detail, especially with PF, UAN, bank and other compliance-sensitive data
• Clear, professional written communication
• A bachelors degree (HR specialisation preferred, not essential)

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.