HR Coordinator

The HR Coordinator serves as the key administrative support within the HR function, ensuring the smooth delivery of daily HR operations. The role is responsible for maintaining employee records, supporting onboarding activities, providing guidance and advice to operational managers, and responding to general employee queries. The successful candidate will demonstrate excellent organisational skills, handle confidential information with discretion and professionalism, and contribute to building a positive and collaborative working environment.

Key Deliverables / Accountabilities

• Provide first-line HR advice and guidance to HPC Operations Teams on HR policies, procedures, and people-related matters.
• Manage and respond to queries received through the HPC HR Inbox, ensuring timely and accurate resolutions.
• Support the employee lifecycle, including onboarding, internal transfers, leavers, and right-to-work compliance checks.
• Coordinate and deliver employee induction programmes for new starters.
• Monitor and track probationary review milestones, liaising with managers to ensure completion.
• Support absence management processes, including arranging Occupational Health appointments and assisting with capability procedures where required.
• Coordinate employee relations processes by arranging investigation, disciplinary, grievance, and appeal meetings, including issuing invitations and supporting documentation.
• Undertake note-taking duties during employee relations meetings and maintain accurate records of discussions and outcomes.
• Maintain and update HR trackers, ensuring employee relations cases and other HR activities are accurately recorded for reporting purposes.
• Produce regular HR reports and provide updates on key metrics and trends.
• Review, maintain, and update HR policies, processes, procedures, and associated documentation to ensure accuracy and compliance.

Key Requirements / Qualifications

• Excellent IT skills, with proficiency in Microsoft Office applications, including Word, Excel, PowerPoint and Outlook.
• Strong organisational skills, with the ability to manage multiple priorities, work accurately, and meet deadlines in a busy environment.
• Excellent written and verbal communication skills, with the ability to build effective working relationships at all levels.
• Ability to handle sensitive and confidential information with discretion and professionalism.
• Previous experience working in a busy administrative or office environment.
• Experience of working within an HR team or supporting HR-related activities is desirable but not essential.
• An understanding of basic employment legislation, HR policies, procedures, and best practice is desirable