HR Coordinator - Night Shift

Location: Mohali, Punjab (In-Office / Full-Time)

Shift Timings: US Business Hours (Indian Night Shift)

Working Days: Monday to Friday (Saturdays as needed)

Experience: 1–3 Years (US Process, Operations, BPO/KPO, HR, or Billing)

What You Will Do

• US Client & Team Communication: Speak with US clients and internal team members via phone calls, emails, and texts to handle daily queries.
• HR & Onboarding Support: Help manage employee onboarding, process documentation, and staff exits.
• Billing & Authorizations: Review backend records, track authorizations, and assist with billing and payment activities.
• Reports & Tracking: Keep operational dashboards and daily reports updated with high accuracy.
• Process Coordination: Work closely with team members to ensure all daily tasks meet compliance deadlines.

What We Are Looking For

• Education & Experience: Bachelor’s degree with 1–3 years of experience in US processes, operations, customer support, healthcare, or BPO.
• Strong English Skills: Clear spoken and written English for professional daily communication with US clients.
• Computer Savvy: Comfortable using MS Excel, web-based tools, and managing reports.
• Detail-Oriented: Great at organizing files, double-checking data accuracy, and meeting deadlines.
• Night Shift Ready: Fully available to work US business hours (Night Shift) from our Mohali office.

Pay: ₹21,000.00 - ₹30,000.00 per month

Benefits:

• Health insurance
• Paid time off

Work Location: In person