HR Coordinator, Payroll

HR Coordinator, Payroll

Remote | Full-Time

Reports to: HR Manager, Payroll/Systems

Are you the person people come to when they need something fixed, found, or figured out — and you actually follow through until it's done? We're looking for an HR Coordinator, Payroll who is organized, detail-oriented, and genuinely enjoys helping people. You'll be the front line for employee questions and a key part of keeping payroll accurate and on time across our brands.

This is a remote, full-time role on a small, collaborative HR team. Payroll experience is a plus, not a requirement. What matters most is that you're organized, careful with details, and customer-focused.

About Epika Fleet Services

Epika Fleet Services is a fast-growing, private equity-backed network of trusted fleet maintenance and repair brands. We're on a mission to make fleet maintenance faster, clearer, and better for everyone.

Why This Role

• Own day-to-day employee support and payroll coordination — your work directly affects whether people get paid accurately and on time.
• Work closely with the HR Manager, Payroll/Systems and gain exposure to payroll operations, audits, and HR systems.
• Build real ownership over processes like new-hire setup, garnishments, and unemployment claims.
• Enjoy fully remote flexibility with a supportive, collaborative HR team.

What You'll Do

Employee Support

• Handle general employee inquiries regarding pay and profile changes, maintaining a high level of ownership until resolution.
• Assist employees with system password resets.
• Support management with general troubleshooting related to pay and timekeeping.
• Encourage and support self-service options for employees.

Payroll

• Responsible for processing weekly payroll for hourly and salaried employees.
• Manage and document all payroll changes, and track and confirm all required updates are reflected each week.
• Handle adjustments to employee earnings and deductions as required.
• Prepare and send payroll reports weekly for review prior to payroll submission.
• Process off-cycle checks on an as-needed basis.

Administrative Support

• Perform employee updates for pay-related changes, like PTO accrual, car allowance, phone allowance, and commissions.
• Respond to and update employee wage garnishment deductions.
• Respond to employee data requests, including Requests for Information and Verification of Employment (RFI/VOE).
• Respond to or work directly with business partners to complete unemployment claim responses.
• Review incoming HR support tickets and assign or handle them appropriately.

What You Bring

Required

• Highly organized, with strong attention to detail — this role touches pay, deductions, and compliance-sensitive data.
• Genuinely customer-focused, with a track record of following through until an issue is actually resolved.
• Comfortable managing a ticketing system (e.g., JIRA) and juggling multiple employee requests at once.
• Comfortable working independently in a remote environment.
• Clear, patient communicator who can support employees through sensitive situations.

Preferred

• Prior experience in an HR coordinator, HR generalist, or payroll support role.
• Payroll processing experience (hourly and salaried).
• Experience with Paylocity or a similar HRIS/payroll platform.

Benefits & Perks

• 2 weeks of PTO plus paid holidays.
• Comprehensive health, dental, and vision insurance.
• Retirement plan with company match.
• A supportive, collaborative remote HR team.

Location

This role is fully remote.

Ready to Join Us?

If you're the person who brings order, care, and follow-through to employee support and payroll, and you want to be part of a fast-growing, multi-brand company, we'd love to hear from you.