HR EXECUTIVE

Key Responsibilities

Talent Acquisition & Workforce Planning

• Manage end-to-end recruitment for outlet-based roles from sourcing to onboarding.
• Explore innovative sourcing channels to attract blue-collar staff (e.g. job fairs, community networks, social media, referrals).
• Conduct salary and benefits benchmarking to ensure competitiveness.
• Handle work pass applications, renewals, and cancellations (WP/SP/EP) and ensure compliance with MOM regulations.
• Oversee repatriation processes for foreign workers where required.
• Work closely with Operation teams to ensure timely staffing for smooth operations.

Employee Relations & Engagement

• Be the go-to HR contact for employees on queries related to policies, terms of employment and salary matters.
• Perform regular ground engagement at worksites to build rapport, identify concerns early, and boost morale.
• Support in managing grievances and disciplinary matters, including issuance of warning letters, handling investigations, and preparing termination documents.
• Work closely with Ops team to support a positive and compliant work culture.

HR Operations & Compliance

• Maintain accurate and confidential employee records and P-files, including tracking of contract renewals and pass expiries.
• Generate HR reports (e.g. headcount, turnover, absenteeism) to aid manpower planning.
• Handle airport pass applications/renewals for staff.
• Ensure HR practices are compliant with relevant statutory laws and company policies.
• Process monthly payroll, including basic salary, OT, allowances, incentives, commissions and deductions.
• Handle CPF contributions, SDL, FWL and other statutory payments.
• Maintain employee payroll records, salary changes and bank details.
• Prepare IR8A/IR21 and support annual income tax reporting.
• Reconcile payroll reports and investigate discrepancies.

General HR Support

• Assist in HR-related projects.
• Assist in planning and executing internal HR events.
• Other duties and tasks as assigned.

Key Skills & Qualifications

• Diploma or Bachelor's degree in Human Resources, Business Administration, or a related field.
• Minimum 2–3 years of HR experience, with prior exposure to HR Business Partnering preferred.
• Experience in the F&B or hospitality industry is an advantage.
• Familiarity with HR systems (e.g., StaffAny, InfoTech) and local employment regulations.
• Strong interpersonal and communication skills, with the ability to engage stakeholders at all levels.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).