HR Executive

• Develop workforce planning strategies and manage headcount allocation across multiple sales channels to support business requirements while reducing PC vacancies and controlling monthly and quarterly manpower budgets.
• Manage end-to-end recruitment processes, including sourcing, screening, interview coordination, hiring, and onboarding.
• Coordinate with hiring managers to fulfill manpower requirements within target timelines.
• Manage outsourcing agencies and recruitment vendors while monitoring service quality, SLA compliance, and recruitment performance.
• Analyze recruitment KPIs, turnover rates, workforce productivity, and hiring effectiveness to drive continuous improvement.
• Develop and maintain HR dashboards, HR analytics, and management reports to support strategic decision-making.
• Calculate monthly sales commissions and verify payroll accuracy before payroll processing.
• Monitor employee attendance through internal HR systems and ensure attendance data accuracy.
• Analyze labor costs and optimize workforce ROI across different business channels.
• Design and administer performance management processes, including KPI implementation and probation evaluations (30/60/90 days).
• Drive HR process improvements to reduce employee turnover, improve productivity, and enhance PC performance.
• Support employee relations and provide HR operational support across multiple sales channels.
• Ensure compliance with labor laws, company policies, and internal HR regulations.
• Lead HR improvement initiatives and standardize HR processes to enhance operational efficiency.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, Management, or a related field.
• 2–5 years of experience in HR Operations, Recruitment, HR Generalist, or related HR functions.
• Experience in workforce planning, recruitment, onboarding, and employee lifecycle management.
• Experience managing high-volume or nationwide workforce; retail, Modern Trade, Dealer, PC/BA, or sales workforce experience is an advantage.
• Knowledge of payroll verification, commission/incentive calculation, Time Attendance, and labor cost management.
• Good understanding of Thai Labor Law, employee relations, and HR policies.
• Experience in KPI, performance management, probation evaluation, turnover, and recruitment analysis.
• Strong analytical skills with proficiency in Microsoft Excel; experience with Power BI, HR Dashboard, HRIS, or data visualization tools is an advantage.
• Able to analyze HR data and translate findings into practical recommendations for management.
• Strong coordination, communication, negotiation, and problem-solving skills.
• Able to work with Sales, Retail, Finance, outsourcing agencies, and other cross-functional teams.
• Detail-oriented, proactive, able to manage multiple priorities, and comfortable working in a fast-paced retail environment.
• Experience managing outsourcing agencies/vendors and SLA performance will be an advantage.
• Good command of English; Chinese language skills will receive special consideration.