HR Executive (Payroll & Operations)

Job Overview

We are looking for a hands-on and detail-oriented HR Executive to support our F&B operations. The role will cover recruitment, payroll, employee relations, work pass administration, and general HR operations.

The candidate must have strong experience in handling high-volume payroll and be comfortable working closely with outlet staff and the Operations team.

Key Responsibilities

Recruitment & Manpower

• Manage recruitment from sourcing to onboarding for F&B outlet staff.
• Source candidates through job portals, referrals, social media, job fairs, and other channels.
• Work closely with Operations to fulfil manpower requirements.
• Handle Work Pass applications, renewals, and cancellations.
• Coordinate repatriation of foreign workers when required.

Payroll & HR Administration

• Process monthly payroll for a high headcount accurately and on time.

• Handle salary, overtime, allowances, incentives, commissions, deductions, and unpaid leave.

• Prepare IR8A and IR21 where required.

• Maintain employee records, payroll records, and bank details.

• Monitor contract and work pass expiry dates.

• Prepare HR reports such as headcount, turnover, and absenteeism.

• Reconcile payroll and resolve discrepancies.

Employee Relations

• Handle employee queries on salary, leave, benefits, employment terms, and HR policies.
• Conduct regular outlet visits and engage with staff.
• Assist with employee grievances, disciplinary cases, investigations, and warning letters.
• Work with Operations Managers to resolve employee-related issues.

HR Compliance

• Ensure HR practices comply with Singapore employment laws and MOM requirements.
• Maintain proper and confidential employee records.
• Ensure timely renewal of work passes and employment contracts.
• Keep updated on relevant employment regulations.

F&B Operations Support

• Work closely with outlet managers and Operations on manpower matters.
• Support onboarding and deployment of new employees.
• Assist with employee engagement activities.
• Provide HR support to outlets when required.

General HR Support

• Assist with HR projects and initiatives.
• Assist in organizing staff activities and events.
• Prepare HR letters, reports, and other documents.
• Perform other HR duties assigned by management.

Job Requirements

• Diploma or Degree in Human Resources, Business Administration, or related field.
• Minimum 2–3 years of HR experience.
• High-volume payroll experience is a MUST.
• Experience in F&B, hospitality, or retail is preferred.
• Good knowledge of Singapore employment regulations.
• Experience in payroll, recruitment, employee relations, and work pass administration.
• Familiar with HR/payroll systems such as StaffAny or Info-Tech is an advantage.
• Good communication and interpersonal skills.
• Good attention to detail and organizational skills.
• Proficient in Microsoft Office, especially Excel and Word.
• Able to work independently and in a fast-paced environment.