HR Executive (Recruitment)

Job Summary
The HR Executive (Recruitment) will own the full recruitment cycle for all roles in the company, with a strong focus on high-volume hiring of outlet promoters and outlet managers. This role ensures every position is filled quickly, with the right people, and that new hires are onboarded smoothly into the business.

Key Responsibilities

Workforce Planning and Job Requisition

• Work with the CEO, COO and outlet managers to identify manpower needs for existing and new outlets.
• Prepare and update job descriptions and hiring requirements for each role.
• Maintain a hiring plan and timeline aligned to outlet opening schedules.

Sourcing and Employer Branding

• Post and manage job advertisements on JobStreet, LinkedIn, Maukerja, Hiredly, social media and other relevant platforms.
• Proactively source candidates through headhunting, referrals, university and community networks, and walk-in drives.
• Manage and grow the company talent database so a ready pool of candidates is always available.
• Coordinate recruitment posters and hiring content that reflect the Monstr brand.

Screening and Selection

• Screen CVs, conduct phone screening and shortlist candidates against role requirements.
• Schedule and coordinate interviews (online and face to face) with hiring managers.
• Conduct first-level interviews and assist in structured assessment of candidates.
• Perform reference checks and background verification where required.

Offer and Onboarding

• Prepare offer letters and employment contracts in line with company policy and the Employment Act 1955.
• Negotiate offers within approved salary ranges and manage candidate acceptance.
• Coordinate pre-employment documentation and new hire records.
• Plan and run onboarding and orientation so new hires, including outlet promoters, are ready on day one.

Reporting and Continuous Improvement

• Track and report recruitment metrics such as time to fill, source of hire, offer acceptance rate and early turnover.
• Keep accurate candidate and hiring records in compliance with the Personal Data Protection Act (PDPA).
• Identify and recommend improvements to the recruitment process and candidate experience.

Requirements

• Diploma or Degree in Human Resource Management, Business Administration, Psychology or a related field.
• At least 2 years of end-to-end recruitment experience, preferably in retail, F&B or FMCG.
• Experience in high-volume or frontline hiring is a strong advantage.
• Familiar with job portals, LinkedIn Recruiter and social media sourcing.
• Basic knowledge of the Employment Act 1955 and PDPA.
• Strong communication skills in Bahasa Malaysia and English.
• Organised, fast-paced, target-driven and comfortable working with tight hiring deadlines.
• Proficient in Microsoft Office and Google Workspace.
• Willing to travel to outlets and attend recruitment events when required.