Hr Executive – Retail

🔑 Key Responsibilities

HR Business Partnering

• Partner with Retail Operations and Store Managers on manpower and employee matters.
• Provide practical HR advice on recruitment, performance, attendance, retention and employee relations.
• Conduct regular store visits and engage with frontline employees.
• Monitor manpower trends, turnover, absenteeism and vacancies.
• Support employee engagement and performance initiatives.

Recruitment & Manpower Planning

• Manage end-to-end recruitment for retail positions, from frontline staff to supervisors and store management.
• Plan manpower requirements with business managers to ensure adequate staffing.
• Source candidates through job portals, referrals, agencies, walk-ins, career fairs and other channels.
• Conduct candidate screening and interviews and coordinate the selection process.
• Manage offers, pre-employment checks and onboarding.
• Build a strong candidate pipeline for high-volume and recurring vacancies.

Employee Relations & Retention

• Handle employee queries, grievances and workplace concerns professionally.
• Support managers with performance, attendance, misconduct and disciplinary matters.
• Conduct exit interviews and analyse turnover trends.
• Support employee welfare, recognition and engagement initiatives.

Performance & Talent Management

• Support performance and salary review processes.
• Identify high-potential employees and support development and succession planning.
• Assist managers with performance improvement and coaching.
• Identify training needs and coordinate relevant programmes.

HR Operations & Compliance

• Prepare HR documentation including offer letters, confirmations, transfers and promotions.
• Maintain accurate employee records and HR systems.
• Coordinate with Payroll and HR teams on employee movements, attendance and allowances.
• Ensure HR practices comply with company policies and applicable employment legislation.
• Support HR reporting, manpower budgeting and other HR projects.

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🎯 Requirements

• Diploma or Degree in Human Resources, Business Administration or related disciplines.
• 3–5 years of HR experience, preferably within Retail, F&B, Hospitality, FMCG or other manpower-intensive industries.
• Strong hands-on experience in recruitment and HR business partnering.
• Experience managing high-volume frontline recruitment is highly preferred.
• Good understanding of employee relations and general employment practices.
• Strong communication and interpersonal skills.
• Confident in engaging employees and managers at different levels.
• Proactive, resourceful and able to work independently in a fast-paced environment.
• Willing to conduct regular store visits and work closely with frontline operations.
• Retail HR experience is strongly preferred.

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Adrian Chan| EA Personnel No: R2199063

Elitez Pte Ltd | EA License No: 16C8004