HR Generalist

Location

Ahmedabad, India on-site

Shift

8:00 AM 5:00 PM CST USA (night shift, India)

Reports to

Founders

Experience

5–8 years in an HR generalist role

Type

Full-time and In-person

ABOUT PROFUSION SYSTEMS

Profusion Systems is a Chicago-based, AI-enabled custom software development company with its delivery team in Ahmedabad. We build production software and AI systems for clients in fintech, nonprofit, food and facility services, and SaaS. The Ahmedabad team works US Pacific hours and collaborates directly with US leadership and clients.

This is the first dedicated HR role in the company. You are not inheriting a function — you are building one.

WHAT THIS ROLE ACTUALLY IS

Most of the value in this job sits in two places: getting good people through the door, and keeping the ones we already have. Your weight goes into recruiting, onboarding, retention, and making the performance process actually happen on schedule.

You will work directly with the founders. There is no HR layer above you and no one to route decisions through, which means the process you design is the process the company runs.

WHAT YOU WILL OWN

• Full-cycle recruiting. Sourcing, screening, coordinating technical interviews, offer negotiation, and closing — for both technology and BPO roles. Tech hiring in Ahmedabad is competitive, and this is the part of the job we will measure most closely.
• The campus pipeline. Build and own our relationships with Nirma University (III Cell) and Dhirubhai Ambani University (DAU / DA-IICT) placement offices, plus other local institutions. Run the annual summer intern cohort end to end, including the February–March recruiting cycle.
• Onboarding. A structured first-30-days program: paperwork, systems access, workstation readiness, a buddy assignment, and a documented ramp plan per role. New joiners should be productive in week one, not week five.
• The performance cycle as a process. We run on KPIs. Team leads own performance conversations; you own that reviews are scheduled, documented, calibrated, and completed on time — and that nobody quietly skips a cycle.
• Retention and attrition analysis. Stay interviews, exit interviews, and honest root-cause reporting to the founder. If someone resigns and we were surprised, that is a signal we want caught earlier.
• Employee relations and the reporting channel. Be a credible, confidential route for concerns, including compliance with company HR policies. This matters both for our people and for enterprise.
• Engagement and floor culture. Celebrations, recognition, team events, and the small things that make a night-shift office somewhere people want to be.
• HR records and inputs. Personnel files, offer and confirmation letters, leave records, and consolidated attendance data. Accountability for attendance sits with team leads and you; you provide the data and the visibility to the founders.
• Documentation support for compliance. Provide the records and payroll inputs our external consultants and the US entity need, accurately and on time.
• Ad-hoc support for any other projects as directed by management

WHAT YOU NEED TO HAVE

• 5–8 years as an HR generalist, ideally in IT services, software product, BPO, or a growing startup
• Proven technical recruiting in the Ahmedabad market — you have an active network and you can show us roles you closed
• Campus recruiting experience, including managing placement-office relationships
• Experience running a structured performance or appraisal cycle, not just administering paperwork
• Comfort working directly with senior leadership and forming your own recommendations
• Working knowledge of Indian labour and statutory frameworks — useful context even though you will not own filings
• Clear, direct written English — much of your communication will be written and asynchronous with the US
• Genuine discretion. You will handle compensation, performance, and personal matters.
• Fluency in Gujarati and Hindi alongside English

NICE TO HAVE

• High-volume BPO hiring experience
• Experience supporting a team working overnight or US-aligned shifts
• MBA (HR), MSW, or equivalent
• Comfort using AI tools to speed up sourcing, screening, and documentation — we are an AI company and we expect our own team to work that way

How we will measure this role

Time-to-fill and offer-acceptance rate on tech and BPO roles.

Quality and retention of the campus and intern pipeline at 12 months.

Percentage of performance reviews completed on schedule.

Voluntary attrition, and how often a resignation was a surprise to us.

New-joiner ramp: productive contribution inside the first month.

WHAT WE OFFER

• A function to build from scratch, with a direct line to the founder and no bureaucracy to negotiate
• Real influence — the hiring you do determines what this company can take on
• Compensation in the mid-to-upper band for the role in Ahmedabad, based on demonstrated recruiting results