HR Generalist

HR Generalist

Location: Jordan

Job Overview

The HR Generalist is responsible for implementing HR programs and supporting store-level operations including recruitment, employee relations, payroll and benefits administration, learning and development, and records management. This role partners closely with HR Business Partners and store leadership to ensure effective HR service delivery and compliance with company policies.

Key Responsibilities

• Implement end-to-end recruitment processes including screening, hiring, and onboarding of employees
• Manage employee relations concerns, including counseling, discipline, and compliance with company policies and labor standards
• Oversee timekeeping, payroll coordination, and benefits administration at the store level
• Maintain accurate employee records, HR documentation, and reports (e.g., DTR, incident reports, manpower reports)
• Facilitate employee engagement activities such as events, recognition programs, and team-building initiatives
• Conduct training programs including onboarding, employee readiness, and development initiatives
• Handle administrative tasks such as permits, documentation, and government compliance requirements
• Monitor performance management processes, including appraisals and employee development plans
• Ensure compliance with labor laws, company policies, and disciplinary procedures
• Partner with store leaders and HRBPs to address employee concerns and improve workplace culture

Qualifications

• Bachelor’s Degree in Human Resource Management, Psychology, Business Administration, or related field
• At least 4 years of relevant HR experience with a minimum of 2 years in a supervisory role
• Strong knowledge in HR functions: recruitment, employee relations, payroll, and training
• Familiarity with HR systems (HRIS, Netsuite) and Microsoft Office applications
• Good understanding of labor laws and disciplinary procedures
• Strong interpersonal, communication, and problem-solving skills
• Highly organized, detail-oriented, and able to handle multiple HR functions

Why Join Us?

• Be part of a growing retail organization with diverse business operations across the enterprise
• Gain hands-on experience in supply chain, merchandising, and business operations
• Work in a dynamic, collaborative environment with strong career growth opportunities
• Enjoy a competitive salary and benefits package
• Get Accident and Life Insurance coverage upon onboarding
• Receive HMO coverage upon regularization
• Benefit from generous leave credits, including paid time-off for birthdays, bereavement, emergencies, and health-related needs