HR Generalist

The HR Generalist supports the effective delivery of Organizational Development, Human Resources, and Administration programs by coordinating key HR operations and employee services. The role contributes to the effective administration of Performance Management, Compensation and Benefits, Records Management, Employee Relations, Training and Development, and Administrative Services, while ensuring alignment with company policies, service standards, and applicable government regulations.

A. HR Operations and Employee Administration

• Facilitates employee lifecycle processes, including onboarding, regularization, employee movements such as promotions and transfers, and employee separation or offboarding activities.
• Prepares, processes, and maintains employment-related documentation, ensuring completeness and accuracy.
• Maintains and updates HR records, employee databases, and personnel files to ensure accuracy, confidentiality, accessibility, and compliance with company requirements.
• Ensures proper maintenance, organization, traceability, and safekeeping of employee records and HR documentation.
• Compiles and prepares HR and administrative reports as required.

B. Compensation and Benefits Administration

• Coordinates with HMO and Life Insurance providers regarding employee enrollment, updates, concerns, and utilization issues.
• Assists employees in the processing and facilitation of HMO, life insurance, and other benefit claims.
• Supports the annual renewal process for HMO and Group Life Insurance and assists in the day-to-day administration of employee benefits programs.
• Handles the administration of government-mandated benefits, including SSS, PhilHealth, Pag-IBIG, and other applicable statutory requirements.
• Administers leave programs to ensure accurate recording, monitoring, and timely processing.
• Assists in the monitoring and validation of employee attendance and timekeeping-related data to support accurate payroll administration.
• Responds to employees’ queries regarding company benefit programs and assist them during benefit utilization.

C. Recruitment and Talent Acquisition

• Supports Recruitment and Talent Acquisition activities as needed.

D. Learning and Development

• Coordinates training-related activities, including training enrollment, attendance monitoring, certification issuance, and maintenance of training records.
• Assists in organizing and implementing learning and development programs, workshops, and employee development initiatives.
• Maintains training databases and prepares training-related reports as required.
• Coordinates with training providers, facilitators, and participants regarding training schedules and requirements.

E. Performance Management and Organizational Development

• Assists in the implementation and administration of performance management activities, including probationary and annual performance evaluations.
• Coordinates performance review schedules, documentation, and employee communications.
• Drafts, reviews, updates, and maintains job descriptions in coordination with department managers to ensure alignment with organizational structures and business requirements.
• Participates in job analysis activities and gathers relevant information needed for job description development and updates.
• Maintains and monitors job description records, ensuring accessibility, version control, and timely updates.

F. Employee Relations and Engagement

• Responds to employee concerns and inquiries in a timely, professional, and customer-focused manner.
• Assists in the resolution and escalation of employee concerns, workplace issues, and policy-related inquiries as appropriate.
• Supports the implementation of employee relations and engagement initiatives designed to promote a positive work environment.
• Assists in organizing company-wide activities such as employee engagement programs, company events, sports activities, wellness initiatives, and community relations projects.

H. Compliance and Government Relations

• Assists in the preparation and submission of requirements, reports, and documentation to DOLE and other government agencies.
• Supports compliance with labor laws, company policies, and regulatory requirements.
• Maintains records and documentation required for audits, inspections, and compliance reviews.
• Ensures proper filing and retention of compliance-related documents and employee records.

I. Office Administration

• Assists in ensuring that office facilities, equipment, furniture, supplies, and other resources are properly maintained and available for business use.
• Supports the implementation of office administration initiatives that promote workplace efficiency, safety, and organization.
• Assists in monitoring office-related concerns and coordinating corrective actions with appropriate parties.

J. Reporting and Data Management

• Assists in gathering, validating, and consolidating HR data to support reporting and decision-making requirements.
• Prepares periodic HR reports related to employee information, benefits administration, recruitment, training, performance management, and other HR programs.
• Maintains data accuracy and integrity across HR systems and records.

Qualifications

• Has a college degree preferably in Psychology, Human Resources, Business Management, Engineering/Sciences or related courses.
• Preferably has over 7 years of work experience in at least three areas of Human Resources, such as Organizational Development, Employee Relations, Compensation and Benefits, Recruitment, Records Management, and Training and Development.
• Solid knowledge of Human Resource principles, systems, and procedures and labor compliance requirements.