HR Generalist

HR Generalist

Job purpose

We are looking for an experienced, hands-on HR Generalist who can take ownership of recruitment and the wider day-to-day HR function.

This is an individual-contributor role for someone comfortable carrying out the work personally, from sourcing and interviewing candidates to developing job descriptions, setting KPIs, supporting performance management and handling employee relations.

Key responsibilities

Recruitment and onboarding

• Manage the full recruitment cycle across different departments, including sourcing, screening, interviewing, selection and offer management.
• Work with hiring managers to understand their requirements and develop clear recruitment plans.
• Build talent pipelines for current and future vacancies.
• Improve job adverts, candidate communications and employer-branding activities.
• Manage onboarding and help new employees settle into their roles successfully.
• Monitor recruitment results, including time to hire, source effectiveness and candidate quality.

Organisational and job design

• Work with senior leadership to review team structures as the business develops.
• Conduct job analysis to ensure that roles, responsibilities and reporting lines are clear.
• Recommend practical improvements to workflows, responsibilities and team structures.
• Help departments identify staffing gaps and future workforce requirements.

Job descriptions and KPIs

• Create and update accurate job descriptions for roles across the company.
• Work with department heads to develop clear, measurable and realistic KPIs.
• Ensure that responsibilities and performance expectations are properly documented and communicated.
• Review KPIs periodically to ensure they remain relevant to business priorities.

Performance management

• Develop and manage a consistent performance management process.
• Support managers with goal setting, probation reviews, appraisals and employee feedback.
• Monitor performance trends and prepare useful reports for management.
• Help managers address underperformance fairly and promptly.
• Support the preparation and administration of performance improvement plans.
• Contribute to succession planning and employee-development initiatives.

Employee relations and HR compliance

• Act as a professional and approachable point of contact for employee concerns.
• Advise managers on employee relations, performance, attendance and conduct matters.
• Conduct or support workplace investigations, disciplinary procedures and grievance processes.
• Maintain confidentiality and handle sensitive matters with sound judgement.
• Keep employee records accurate and up to date.
• Help ensure HR policies and practices comply with applicable employment legislation and health and safety requirements.
• Draft, review and implement company policies and HR procedures.

Requirements

• At least three to five years of progressive, hands-on HR experience.
• Strong experience in end-to-end recruitment.
• Practical experience in performance management; experience in job design and KPI development is a plus.
• Experience handling employee relations matters, including performance concerns, grievances and disciplinary procedures, is a plus.
• Confidence using HR information systems, Microsoft Office and Excel to work with HR data; experience using performance-management platforms is a plus.
• Fluent spoken and written English is essential.
• A bachelor’s degree in Human Resources, Business Administration or a related subject, or equivalent professional experience, is preferred.

Benefits

Health and wellbeing benefits

We provide a comprehensive wellbeing package to support our employees both inside and outside work, including:

• Confidential 24/7 wellbeing support and professional counselling.
• Financial coaching and access to legal, debt and family advice.
• Life and leadership coaching.
• Mental health, stress, anxiety and menopause support.
• Access to online wellbeing tools and resources.