HR Generalist

HR Generalist

Position Overview:

The HR Generalist serves as a strategic and operational partner to site leadership, supporting employee relations, workforce planning, onboarding, and compliance across assigned locations while aligning with ServiceMaster and client standards. Acting as a liaison between employees, leadership, and corporate HR, this role manages employee lifecycle processes, supports performance management, and promotes a compliant, productive work environment. This hybrid position combines HR partnership with hands-on administrative responsibilities and requires a strong on-site presence to support onboarding, engagement, and daily operations.

Essential Functions:

The essential functions of this position include, but are not limited to:

• HR Partnership and Employee Relations
• • Serve as a trusted advisor to leadership on employee relations, performance management, and workforce planning
  • Partner with leadership to resolve employee concerns, guide disciplinary actions, and coach on performance, attendance, and conduct
  • Promote employee engagement and retention through trend analysis and improvement initiatives
  • Ensure consistent application of company policies, procedures, and client expectations across locations
  • Act as an escalation point for employee relations issues and maintain communication between employees, leadership, and corporate HR
  • Travel between assigned locations to support HR operations, ensuring consistency and compliance
• Employee Lifecycle Management
• • Oversee onboarding and offboarding, including documentation, background checks, and new hire readiness, ensuring a compliant and consistent experience
  • Maintain accurate employee records and manage HR data systems, ensuring compliance in timekeeping, documentation, and reporting
  • Coordinate recruitment and candidate flow to support hiring and staffing needs
  • Handle Workers' Compensation claims and track recordable injuries for annual OSHA reporting
  • Support employee transitions, including role changes, terminations, and reassignments, ensuring proper documentation and communication
  • Partner with leadership to align staffing levels and workforce planning with operational needs
• Recruitment & Staffing Support
• • Screen candidates from recruiting platforms and submit qualified applicants for review.
  • Maintain recruitment postings and support candidate communication throughout hiring and onboarding.
• Compliance, Training & Reporting
• • Help support HR by coordinating employee training programs and support administrative processes, ensuring compliance with client and company standards
  • Maintain eHub records and review timecards to ensure accuracy and timely payroll processing
  • Maintain onboarding, training, and compliance documentation using Microsoft Teams and HR systems, ensuring accuracy and adherence to company standards
  • Monitor workforce trends (e.g., turnover, attendance, hiring) and provide insights to support operational decisions
• Work Location & Schedule Requirements
• • This is an office role requiring five (5) days in office to support onboarding, employee engagement, and daily operations

Additional Essential Functions:

• Ability to work independently with minimal or no supervision
• Ability to be flexible and work at a fast pace
• Ability to communicate effectively with coworkers and treat them with courtesy and respect
• Ability to work cooperatively with others
• Ability to accept direction and constructive criticism
• Ability to complete tasks in a timely manner
• Ability to effectively multitask and manage multiple locations
• Ability to maintain consistent attendance and punctuality

Physical Demands and Qualifications:

• Ability to read and write; bilingual in English and Spanish required
• Ability to work in varying environments, including exposure to noise, heat, and cold
• Experience in administration, HR, or compliance (facilities or industrial settings preferred)
• Proficiency in verifying government-issued identification and detecting discrepancies or fraud
• Strong organizational, communication, and recordkeeping skills, with proficiency in Microsoft 365 and HR systems (e.g., WinTeam or similar)
• Proficiency with Microsoft 365 and digital recordkeeping systems (e.g., WinTeam or similar).