HR GENERALIST

Position Summary

The Human Resources (HR) Generalist provides day-to-day HR operational support across Link 1 IT Solutions and its business units. Reporting to the Chief Human Resources Officer, this remote individual-contributor role supports employees and managers through:

• HR administration;
• employee records;
• HRIS transactions;
• Onboarding and offboarding;
• Benefits and leave coordination;
• Compliance tracking;
• Recruiting administration; and
• Recurring HR processes.

The ideal candidate is organized, responsive, accurate, service-oriented, and able to manage confidential information while escalating complex or sensitive matters appropriately.

Responsibilities

• Serve as the first point of contact for routine employee and manager questions; provide approved information, track requests, and escalate exceptions or sensitive matters.

• Maintain accurate HRIS data and employee files; process lifecycle changes and conduct periodic records audits.

• Coordinate onboarding, offboarding, performance-management workflows, benefits, leave, accommodations, PTO, employment verifications, and payroll-related changes.

• Support employee relations by documenting concerns, organizing records, and assisting managers with approved performance documentation.

• Administer recurring compliance activities, including I-9s, notices, labor posters, training, record retention, policy acknowledgments, and audit follow-up.

• Provide recruiting, learning, acquisition-integration, engagement, retention, reporting, and cross-business-unit project support.

• Create clear templates, checklists, procedures, communications, manager guides, trackers, and self-service resources.

• Use Microsoft 365, approved AI tools, automation, and HR technology responsibly to improve accuracy, consistency, reporting, and workflow efficiency.

• Requirements

• Bachelor’s degree in human resources, business administration, or a related field, or an equivalent combination of education and relevant experience.

• Three or more years of HR administration or operations experience, including employee records, HRIS transactions, onboarding/offboarding, benefits or leave support, and employee service.

• Working knowledge of federal employment requirements and experience supporting employees in multiple states.

• Experience with HRIS, applicant tracking, payroll, benefits, learning systems, Microsoft 365, AI, and automation; ability to learn and optimize new systems quickly.

• Strong organization, accuracy, judgment, communication, service orientation, discretion, and follow-through while managing competing priorities and confidential information.

• Ability to travel overnight or longer, generally 5 – 15%.

• Authorized to work for any employer in the US without future sponsorship.

• IT or professional services, multi-business-unit, PE-backed, or acquisition-driven experience is beneficial; SHRM-CP, PHR, or comparable certification is preferred.

• Bachelor’s degree in human resources, business administration, or a related field, or an equivalent combination of education and relevant experience.

• Three or more years of HR administration or operations experience, including employee records, HRIS transactions, onboarding/offboarding, benefits or leave support, and employee service.

• Working knowledge of federal employment requirements and experience supporting employees in multiple states.

• Experience with HRIS, applicant tracking, payroll, benefits, learning systems, Microsoft 365, AI, and automation; ability to learn and optimize new systems quickly.

• Strong organization, accuracy, judgment, communication, service orientation, discretion, and follow-through while managing competing priorities and confidential information.

• Ability to travel overnight or longer, generally 5 – 15%.

• Authorized to work for any employer in the US without future sponsorship.

• IT or professional services, multi-business-unit, PE-backed, or acquisition-driven experience is beneficial; SHRM-CP, PHR, or comparable certification is preferred.

The ideal candidate is organized, responsive, accurate, service-oriented, and able to manage confidential information while escalating complex or sensitive matters appropriately.

Benefits include:

• Medical, Dental, Vision Insurance
• 15+ days Paid Time Off (PTO)
• Monthly BYOD expense reimbursement
• Professional Development
• Employee Assistance Program
• 401(k)