HR Generalist

Job Purpose:

The HR Generalist is responsible for supporting the full employee lifecycle and key HR functions, including recruitment, onboarding, offboarding, employee relations, employee engagement, and training coordination. The role ensures the effective implementation of Company policies, promotes positive employee relations, and maintains accurate HR records, while supporting organizational objectives and compliance with Philippine labor laws. The HR Generalist serves as a strategic partner to management and a trusted resource for employees, facilitating HR programs, initiatives, and administrative processes that enhance workforce productivity, engagement, and development.

Key Duties and Responsibilities:

1. Recruitment and Talent Acquisition

a. Supports end-to-end recruitment process for non-management and casual employees. b. Prepares and posts job advertisements, screens applications, and coordinates interviews with hiring managers.

c. Conducts initial candidate assessments and reference checks; ensures proper documentation of recruitment activities.

d. Prepares and issues job offers, employment contracts, and onboarding documents for new hires.

e. Maintains recruitment records and updates applicant tracking systems.

2. Employee Relations (ER)

a. Acts as first point of contact for employee concerns, inquiries, and clarifications related to Company policies and workplace issues.

b. Assists in handling grievances and complaints through fact-finding, documentation, and coordination with HR leadership.

c. Supports issuance and processing of Notices to Explain (NTE), written warnings, and other ER-related communications.

d. Participates in administrative investigations, preparing incident reports, minutes of meetings, and case documentation.

e. Monitors disciplinary cases to ensure due process, proper documentation, and timely resolution.

f. Facilitates positive employee relations and conflict resolution, escalating complex cases to HR Manager or HR Head as needed.

3. HR Records, Documentation, and Certifications

a. Maintains, updates, and ensures completeness, accuracy, and confidentiality of employees’ 201 files and personnel records.

b. Organizes and manages physical and electronic HR records in compliance with the Data Privacy Act.

c. Ensures timely filing and retrieval of employment-related documents.

d. Issues Certificates of Employment (COE), Certificates to Operate, and other employment-related certifications for various projects.

e. Verifies employment details to ensure accuracy and compliance with official records.

4. Employee Lifecycle Management

a. Conducts HR orientation sessions for new hires, covering company policies, Code of Conduct, and workplace expectations.

b. Facilitates employee onboarding, ensuring completion of pre-employment requirements, submission of documents, issuance of IDs, and smooth integration into the team.

c. Facilitates employee offboarding, including exit interviews, clearance processing, retrieval of company property, and documentation for resignations, terminations, or end of contracts.

d. Plans and supports employee engagement initiatives to improve morale, communication, and workplace culture.

e. Assists in organizing company events, recognition programs, and team-building activities.

f. Tracks completion of mandatory and employee trainings.

g. Maintains records of training participation, certifications, and attendance.

h. Coordinates with training providers or internal trainers to identify and schedule relevant programs.

i. Supports selection of training methods and materials appropriate to employee needs.

j. Helps implement and monitor the annual training plan in coordination with HR leadership. k. Ensures alignment of training programs with organizational objectives and employee development goals.

5. Timekeeping

a. Tracks employee attendance, leaves, and shift schedules for HR documentation purposes.

b. Assists in reconciling attendance records with department heads to ensure accurate reporting.

6. Compliance and Policy Support

a. Assists in implementing and reinforcing Company policies, Code of Conduct, and HR procedures. b. Supports HR audits, labor inspections, and internal reviews by preparing required documentation.

c. Ensures HR processes and ER actions comply with labor laws and Company standards.

d. Performs other HR-related administrative, recruitment, onboarding, offboarding, and ER support tasks as assigned

IV. JOB REQUIREMENTS

Education Bachelor’s degree in Psychology, Human Resource Management, Business Administration, or related field.

Work Experience - At least 5 years of experience in HR Generalist, Recruitment, Employee Relations, or Onboarding/Offboarding roles.

Experience in handling employee records, documentation, and HR compliance in a Philippine context. Technical Competencies

Knowledge of Philippine labor laws and compliance requirements.

Proficient in HR systems, applicant tracking systems, and MS Office applications.

Strong ability to prepare HR documentation such as employment contracts, COEs, notices, and certifications. Experience in conducting HR orientation, onboarding, offboarding, and handling employee relations cases. Behavioral/Soft Competencies

Excellent interpersonal and communication skills. Strong conflict-handling, problem-solving, and analytical skills.

High level of confidentiality, professionalism, and integrity. Detail-oriented and organized, with the ability to handle multiple tasks simultaneously.

Proactive, adaptable, and service-oriented, supporting employees and management effectively. Others / Special Requirements Willingness to travel occasionally for recruitment, training, or HR initiatives.

Ability to work under pressure and meet tight deadlines. High level of confidentiality and discretion in handling sensitive HR and employee matters.

Flexible schedule to accommodate employee orientations, onboarding, offboarding, or urgent HR issues.

Benefits:

• Company events
• Opportunities for promotion
• Promotion to permanent employee

Work Location: In person