HR Generalist/Business Partner

The Human Resource Generalist and Business Partner is the central point of contact for their assigned client groups, ensuring alignment of HR practices and programs with business goals and initiatives. Working closely with the HR Centers of Excellence and subject matter experts, this position carries out value-added responsibilities in the following functional areas: employee relations and engagement, performance management, employee coaching, policy review and implementation, and employment law compliance. This position has no direct supervisory responsibilities, but does serve as a coach, mentor, and informal leader throughout the organization.

Job Responsibilities:

• Works closely with front-line leaders and employees to improve work relationships, build morale, and increase employee productivity, retention and engagement
• Provides consistent HR policy guidance and interpretation
• Partners with client groups to manage and resolve often complex employee relations issues; Conducts effective, thorough and objective investigations as needed
• Assists in the development, implementation, and annual review of HR policies and procedures and the employee handbook
• Analyzes trends and metrics in partnership with HR and line leaders to develop effective solutions, programs and policies
• Provides day-to-day guidance, coaching and support to front-line leaders in carrying out their people-related responsibilities
• Provides performance management guidance to line management (e.g. coaching, counseling, career development, and performance improvement)
• Supports recruiting activities and on-boarding of new hires, as needed
• Recommends new approaches, policies and procedures to continually improve efficiency of the department and services performed
• Assists with HR Operations activities including, but not limited to unemployment claims, subpoena requests, verification of employment, I9 Compliance, licensure requirements, HRIS requests, and document management
• Maintains compliance with federal, state and local employment and benefits laws and regulations
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources
• Participates in HR projects as requested

Job Qualifications:

• Bachelor’s degree in HR, Business or related field preferred and 5+ years of experience in the field of Human Resources required; relevant experience may be considered in lieu of a degree
• Ability to understand and maintain a level of business literacy about the client group’s strategies, goals, and challenges
• Ability to think creatively; highly driven and self-motivated
• Strong organizational, analytical, and problem-solving skills with ability to meet deadlines & manage multiple priorities in a fast-paced environment
• Thorough knowledge of employment regulations and related laws and ability to apply in varying situations
• Ability to build effective relationships across organizational levels
• Working knowledge of multiple HR disciplines including compensation, employee relations, performance management, benefits, and recruitment
• Excellent verbal and written communication skills with customer & quality focus
• Ability to act with integrity, discretion, and professionalism
• Proficiency with Microsoft suite of products; working knowledge of HR Information Systems
• SHRM Certified Professional (SHRM-CP) or HRCI PHR credential a plus

Location: Corporate office 3599 University Blvd South, Jacksonville, FL 32216. Travel to other locations throughout Brooks territory may be required.

Hours: Hybrid,Monday - Friday

Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following:

• Competitive Pay
• Comprehensive Benefits package
• Vacation/Paid Time Off
• Retirement Plan with Match
• Employee Discounts
• Education Assistance and Professional Development Programs