HR Head

HR Head – Job Description

Job Title: HR Head / Head of Human Resources
Company: DreamDesk Edu. Solutions Pvt. Ltd.
Location: Siliguri, West Bengal
Employment Type: Full-time
Experience: 5–10 years
Department: Human Resources

Job Summary

DreamDesk Edu. Solutions Pvt. Ltd. is looking for an experienced and result-oriented HR Head to lead the complete Human Resources function of the organisation.

The HR Head will be responsible for manpower planning, recruitment, employee performance, HR policies, attendance and discipline, employee engagement, training, payroll coordination and overall people management. The role requires someone who can work closely with management and build a structured, performance-driven and professional work culture.

Key Responsibilities

• Lead and manage the complete HR function of the organisation.
• Develop and implement HR policies, processes and systems.
• Plan manpower requirements based on business and departmental needs.
• Manage end-to-end recruitment, including sourcing, screening, interviews, selection and onboarding.
• Build and maintain a strong recruitment pipeline for counselling, sales, academic and support teams.
• Coordinate joining formalities, employee documentation and onboarding.
• Establish KRAs, KPIs and performance-review systems for employees.
• Monitor employee performance and coordinate performance improvement processes.
• Handle attendance, punctuality, leave, discipline and employee-related issues.
• Prepare and issue HR letters, including appointment, warning, review, confirmation, suspension and separation-related documents.
• Coordinate payroll inputs, salary-related matters, incentives and attendance-based calculations.
• Manage employee grievances and maintain professional employee relations.
• Conduct employee training, induction and development programmes.
• Work with department heads to identify staffing and performance requirements.
• Maintain accurate and confidential employee records.
• Ensure HR processes remain aligned with applicable employment laws and company policies.
• Prepare regular HR reports for management covering recruitment, manpower, attendance, attrition and performance.
• Develop employee engagement and retention initiatives.
• Build a professional, accountable and performance-oriented workplace culture.

Recruitment & Performance Focus

The HR Head will be expected to closely monitor the complete recruitment funnel:

Vacancies → Sourcing → Screening → Interviews → Selection → Joining → Retention

The role will also be responsible for establishing measurable performance systems:

KRA → KPI → Performance Review → Improvement Plan → Confirmation/Continuation

Required Skills

• Strong knowledge of HR operations and recruitment.
• Excellent communication and interpersonal skills.
• Strong leadership and people-management abilities.
• Good understanding of performance management and employee relations.
• Strong decision-making and problem-solving skills.
• Ability to handle sensitive employee matters professionally.
• Good knowledge of MS Excel/Google Sheets and HR reporting.
• Strong documentation and organisational skills.
• Ability to work in a fast-paced, target-driven environment.
• Knowledge of applicable labour and employment regulations.

Preferred Candidate Profile

• MBA/PGDM in HR or equivalent qualification preferred.
• 5–10 years of relevant HR experience.
• Experience managing recruitment and HR operations in a growing organisation will be preferred.
• Prior experience in education, EdTech, sales, counselling, recruitment or service-oriented organisations will be an advantage.
• Should be comfortable handling both strategic HR responsibilities and day-to-day HR operations.

What We Offer

• Leadership opportunity in a growing education organisation.
• Opportunity to build and structure the HR function.
• Direct interaction with senior management.
• Performance-driven professional environment.
• Career growth based on performance and contribution.

Pay: ₹25,000.00 - ₹40,000.00 per month

Work Location: In person