HR Manager

About the role

We are seeking an experienced and hands-on HR Manager to join our team on a 6-month contract basis. The successful candidate will oversee a broad spectrum of HR operations, with key responsibilities covering payroll, employee relations, HR compliance, employee lifecycle management, work pass administration, and HR reporting. This role will work closely with management and internal stakeholders to ensure effective HR service delivery, regulatory compliance, and timely resolution of employee matters.

Successful candidates who demonstrate strong performance and suitability for the role may be considered for conversion to a permanent position.

Key responsibilities

HR Operations & Payroll

• Oversee the full spectrum of payroll administration, ensuring accuracy, timeliness, confidentiality, and compliance with statutory requirements.
• Review and ensure the accuracy of monthly payroll processing, including payroll reconciliation and resolution of discrepancies.
• Oversee HR operational processes and ensure smooth and efficient day-to-day HR service delivery.
• Review and enhance HR processes, workflows, and systems to improve operational efficiency and employee experience.
• Provide monthly headcount, payroll, HR metrics, and other management reports to support business decision-making.
• Identify operational gaps and implement appropriate improvements where required.

Employee Relations & HR Advisory

• Manage and provide guidance on employee relations matters, including grievances, disciplinary cases, and conflict resolution.
• Provide appropriate HR advice to management and employees in accordance with company policies, employment legislation, and best practices.
• Handle sensitive and complex employee matters professionally, ensuring fair, consistent, and timely resolution.
• Work closely with relevant stakeholders to investigate and resolve employee concerns.
• Support employment dispute matters, including TADM cases, where required.
• Maintain appropriate documentation and ensure proper follow-up on employee relations cases.

HR Compliance & Statutory Matters

• Ensure HR policies, processes, and internal practices remain compliant with Singapore employment legislation and statutory requirements.
• Oversee work pass administration, including applications, renewals, cancellations, and related immigration matters.
• Coordinate MOM survey submissions and ensure accurate and timely reporting.
• Liaise with MOM, TADM, auditors, and other external stakeholders on HR, employment, and compliance matters.
• Support internal and external audits and ensure timely submission of required documentation and reports.
• Keep abreast of changes in employment legislation and assess their impact on HR policies and practices.

Employee Lifecycle & HR Services

• Oversee end-to-end onboarding and offboarding processes to ensure a smooth and consistent employee experience.
• Ensure timely completion of employee documentation and HR processes throughout the employee lifecycle.
• Partner with internal stakeholders to address employee needs and ensure effective HR service delivery.

HR Analytics & Employee Engagement

• Analyse HR data, employee feedback, and attrition trends to identify key issues and recommend appropriate improvement strategies.
• Conduct and support employee surveys and engagement initiatives.
• Provide insights and recommendations to management based on HR trends and workforce data.
• Promote a positive and collaborative workplace culture within the HR function.

·       Plan, coordinate, and support employee engagement activities and staff events, including the annual Christmas party, ensuring smooth execution and positive employee participation.

Leadership & Stakeholder Management

• Provide guidance and support to the HR team, ensuring responsibilities are effectively managed and service standards are maintained.
• Foster a collaborative and positive working environment within the HR function.
• Partner with business leaders and internal stakeholders on HR matters and provide practical HR solutions.
• Manage competing priorities effectively and ensure timely follow-up and resolution of outstanding matters.
• Undertake HR projects and other responsibilities as assigned by senior management.

About you

• Degree in Human Resources, Business Administration, or a related discipline.
• Minimum 6–8 years of relevant HR experience, with proven experience in a HR Manager or similar senior HR role.
• Strong hands-on experience in HR operations, payroll, employee relations, and HR compliance.
• Solid knowledge of Singapore employment legislation and statutory requirements.
• Strong experience in handling employee grievances, disciplinary matters, conflict resolution, and employment-related cases.
• Excellent stakeholder management, communication, and interpersonal skills.
• Strong problem-solving and decision-making abilities, with sound judgment when handling sensitive employee matters.
• Highly organised, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
• Mature, proactive, and hands-on approach with the ability to work independently.
• Proficient in Microsoft Office, particularly Excel.