HR Manager

About the Company

Luminarix Sdn Bhd is a newly established Payment Service Provider (PSP) in Malaysia focused on delivering secure, efficient and scalable digital payment solutions.

Key Responsibilities

Strategic HR & Workforce Planning

• Develop and implement HR strategies and initiatives aligned with the company’s business objectives.
• Partner with management and department heads on manpower planning, organizational structure, and workforce requirements.
• Provide HR advice and recommendations to management on people-related matters.
• Support organizational growth by establishing scalable HR policies, processes, and practices.
• Monitor HR trends and recommend improvements to enhance organizational effectiveness.

Talent Acquisition & Onboarding

• Manage the end-to-end recruitment process, from manpower requisition and sourcing to interviewing, salary proposal, offer management, and onboarding.
• Work closely with hiring managers to understand manpower requirements and identify suitable talent.
• Develop effective sourcing strategies for both operational and professional positions.
• Ensure a smooth and structured onboarding experience for new employees.
• Monitor recruitment progress, hiring timelines, and workforce requirements.

HR Operations & Payroll

• Oversee day-to-day HR operations and ensure employee records and documentation are accurate and properly maintained.
• Manage monthly payroll processes and ensure timely and accurate salary payments.
• Ensure accurate administration of statutory contributions including EPF, SOCSO, EIS, PCB, and other applicable requirements.
• Manage employee lifecycle processes including probation, confirmation, transfer, promotion, salary adjustment, resignation, and offboarding.
• Maintain HR records, employment contracts, letters, and other HR documentation.
• Ensure HR systems and employee databases are maintained accurately and efficiently.

Employee Relations & Engagement

• Serve as a key point of contact for employees and managers on HR-related matters.
• Handle employee grievances, disciplinary matters, misconduct cases, and workplace concerns professionally and fairly.
• Advise managers on appropriate employee relations and disciplinary procedures.
• Promote a positive, respectful, and collaborative workplace culture.
• Plan and support employee engagement, recognition, wellness, and retention initiatives.
• Conduct exit interviews and analyze employee feedback and turnover trends.

Performance Management & Talent Development

• Develop, implement, and continuously improve the company’s performance management framework.
• Coordinate probation and performance reviews and ensure timely completion by managers.
• Work with department heads to establish clear performance expectations, objectives, and KPIs.
• Identify employee development and training needs across departments.
• Coordinate internal and external learning and development initiatives.
• Support succession planning and employee career development as the organization grows.

Compensation & Benefits

• Manage and review employee compensation and benefits programs.
• Conduct salary benchmarking and market research to maintain competitive compensation practices.
• Support management in salary reviews, increments, promotions, and compensation proposals.
• Review employee benefits and recommend improvements based on business requirements and market practices.
• Ensure compensation and benefits practices are administered consistently and fairly.

HR Policies, Compliance & Governance

• Develop, review, and maintain HR policies, SOPs, employee handbook, and internal HR guidelines.
• Ensure compliance with the Employment Act 1955, Industrial Relations Act 1967, and other applicable Malaysian employment legislation and statutory requirements.
• Keep abreast of changes in employment laws and advise management on necessary policy or procedural updates.
• Ensure proper HR documentation and records are maintained for compliance and audit purposes.
• Support internal investigations and disciplinary processes where required.

Qualifications & Requirements

• Bachelor’s Degree in Human Resources Management, Business Administration, Management, or a related field.
• Minimum 10 years of relevant HR experience, with experience in a managerial, HRBP, or senior HR capacity preferred.
• Experience within Fintech, Financial Services, Technology, Payment, or other regulated industries is preferable.
• Strong experience managing the full spectrum of HR functions.
• Hands-on experience in recruitment, payroll, employee relations, performance management, and HR operations.
• Strong knowledge of the Employment Act 1955, Industrial Relations Act 1967, EPF, SOCSO, EIS, PCB, and other Malaysian employment requirements.
• Experience developing or improving HR policies, SOPs, and processes is highly preferred.
• Strong interpersonal, communication, stakeholder management, and problem-solving skills.
• Able to handle confidential and sensitive employee matters professionally.
• Proficient in Microsoft Office and BrioHR/payroll systems.
• Highly organized, detail-oriented, and able to manage multiple priorities independently.
• Comfortable working in a startup or fast-growing environment where processes and structures continue to evolve.