HR Manager

Position Overview

The HR Manager is responsible for leading Hiessence’s overall HR function and ensuring that people strategies, policies, and processes support the company’s growth and retail operations.

The role oversees talent acquisition, compensation & benefits, employee relations, performance management, employee engagement, learning & development, and HR operations. The HR Manager will work closely with management and department/store leaders to address workforce needs, strengthen employee performance, and maintain compliance with Philippine labor regulations.

Key Responsibilities

1. Talent Acquisition & Workforce Planning

• Lead end-to-end recruitment for corporate and retail/store positions.
• Partner with management and department heads on manpower planning and hiring requirements.
• Develop sourcing strategies and maintain talent pipelines for critical and recurring positions.
• Oversee onboarding, regularization, internal movements, and offboarding.

2. Compensation, Benefits & Payroll

• Oversee payroll administration, compensation adjustments, employee benefits, and government-mandated contributions.
• Ensure accurate and timely payroll inputs and HR documentation.
• Support salary benchmarking and compensation reviews.
• Ensure compliance with SSS, PhilHealth, Pag-IBIG, BIR, and other applicable requirements.

3. HR Business Partnering & Performance Management

• Serve as the primary HR partner to management, department heads, and store leaders.
• Lead performance management, regularization, employee movement, and workforce planning processes.
• Coach managers on employee performance, team management, and people-related concerns.
• Recommend organizational and manpower improvements based on business requirements.

4. Employee Relations & Labor Compliance

• Manage employee relations, disciplinary cases, grievances, and workplace concerns.
• Ensure proper documentation and due process for employee cases.
• Maintain and implement company policies in accordance with Philippine labor laws.
• Monitor HR compliance and recommend policy improvements when necessary.

5. Learning, Development & Employee Engagement

• Identify training and development needs, particularly for retail, sales, customer service, and leadership roles.
• Oversee employee engagement, culture-building, and retention initiatives.
• Work with department and store leaders to improve employee performance and customer service standards.

6. HR Operations & Team Management

• Lead and supervise the HR team and ensure clear ownership of HR deliverables.
• Maintain employee records, HR systems, policies, and documentation.
• Establish and improve HR workflows, SOPs, forms, and approval processes.
• Prepare HR reports and workforce analytics for management.
• Drive automation and continuous improvement of HR processes and systems.

Qualifications

• Bachelor’s degree in Psychology, Human Resources, Business Administration, or a related field.
• At least 5 years of progressive HR experience, preferably with supervisory or managerial experience.
• Strong background in recruitment, compensation & benefits, employee relations, and HR operations.
• Experience in retail, hospitality, beauty, lifestyle, FMCG, or other customer-facing industries is an advantage.
• Strong knowledge of Philippine labor laws and statutory requirements.
• Experience managing both corporate and frontline/store employees is preferred.
• Strong leadership, communication, problem-solving, and conflict-resolution skills.
• Highly organized and capable of managing multiple HR priorities in a fast-growing environment.

Job Types: Full-time, Permanent

Pay: Php40,000.00 - Php50,000.00 per month

Benefits:

• Company events
• Health insurance
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Work Location: In person