HR Manager

Job Description – HR Manager | School

Position: HR Manager

Industry: Education / School
Location: SURAT
Reporting to: Principal / Management / Trustee

Role Objective
To manage and strengthen the school’s complete people function by ensuring the right talent, effective HR systems, employee discipline, statutory compliance, performance management and a positive work culture for teaching and non-teaching staff.

Key Responsibilities

1. Recruitment & Talent Management

• Manage end-to-end recruitment for teachers and non-teaching staff.
• Prepare JDs, coordinate interviews, reference checks and selection.
• Maintain a talent pipeline for critical positions.
• Ensure structured joining and onboarding of new employees.

2. HR Policies & Systems

• Develop, implement and periodically review HR policies and SOPs.
• Maintain employee records, personnel files and HR documentation.
• Establish systems for attendance, leave, confirmation, transfers and exits.
• Ensure HR processes are consistent across departments.

3. Performance Management

• Implement annual/periodic performance appraisal systems.
• Establish KRAs/KPIs for teaching and non-teaching staff in consultation with school leadership.
• Track probation, confirmations and performance improvement plans.
• Support HODs/Coordinators in handling performance issues.

4. Employee Relations & Discipline

• Handle employee grievances and workplace conflicts objectively.
• Address disciplinary matters in coordination with school management.
• Promote professional behaviour, accountability and teamwork.
• Maintain confidentiality in sensitive employee matters.

5. Statutory Compliance

• Ensure compliance with applicable labour laws and education-sector requirements.
• Coordinate PF, ESIC, Professional Tax, Gratuity, Bonus and other applicable compliances.
• Maintain statutory registers, records and documentation.
• Coordinate with external consultants wherever required.

6. POSH & Child-Safety Compliance

• Coordinate implementation of POSH policies and awareness programs.
• Support the functioning of the Internal Committee.
• Ensure employee awareness regarding child protection and safeguarding policies.
• Maintain appropriate documentation and confidentiality.

7. Learning & Development

• Identify training needs for teachers and staff.
• Coordinate induction, soft-skills, behavioural and professional-development programs.
• Support leadership development for coordinators and HODs.

8. HR MIS & Reporting

• Maintain accurate employee databases and HR dashboards.
• Prepare monthly HR reports covering manpower, attendance, attrition, recruitment, vacancies and training.
• Provide management with people-related insights and recommendations.

9. Culture & Employee Engagement

• Build a professional, respectful and collaborative workplace culture.
• Conduct employee engagement initiatives and feedback mechanisms.
• Strengthen communication between management, leadership and employees.

Candidate Profile

• Qualification: MBA/PGDM in HR / Master’s in HR or equivalent.
• Experience: 5–8 years of relevant HR experience; experience in a school/education environment preferred.
• Strong knowledge of HR systems, employee relations and labour compliance.
• Excellent communication and interpersonal skills.
• Mature, discreet and capable of handling confidential matters.
• Strong documentation, coordination and problem-solving skills.
• Ability to work independently and interact confidently with Trustees, Principal, HODs, teachers and support staff.

Key Success Measures

The HR Manager will be expected to improve:

• Recruitment turnaround time
• Employee retention
• Attendance & punctuality
• Performance management
• HR documentation
• Statutory compliance
• Employee discipline
• Training effectiveness
• Employee engagement
• Overall HR process maturity