HR Manager

1. Key Responsibilities

A. Recruitment & Staffing

• Manage the complete recruitment process for doctors, nurses, technicians, administrative staff, housekeeping, pharmacy, front office and other hospital personnel.
• Prepare manpower requirements in coordination with department heads.
• Source and shortlist suitable candidates through various recruitment channels.
• Conduct HR interviews and coordinate technical/departmental interviews.
• Complete reference checks and documentation before joining.
• Ensure timely recruitment for vacant and critical positions.
• Maintain an updated manpower and vacancy status.

B. Joining & Employee Onboarding

• Conduct induction and orientation programmes for new employees.
• Ensure completion of joining documents, ID proof, qualification certificates and other required records.
• Explain hospital policies, attendance, leave, dress code, code of conduct and other HR procedures.
• Coordinate department-level orientation and training for new employees.
• Maintain accurate and confidential employee personnel files.

C. Attendance, Leave & Payroll Coordination

• Monitor daily attendance, punch-in/punch-out records and employee movement.
• Manage leave applications and maintain accurate leave records.
• Coordinate monthly payroll inputs including attendance, overtime, incentives, deductions, LOP and other applicable components.
• Identify attendance irregularities and take corrective action.
• Ensure timely submission of payroll-related information to the accounts/payroll team.

D. Employee Performance Management

• Implement and monitor employee performance appraisal systems.
• Coordinate periodic performance reviews with HODs and department managers.
• Maintain performance records and identify employees requiring additional support or training.
• Develop performance improvement plans where required.
• Support career development and internal growth opportunities for employees.

E. Employee Relations & Discipline

• Handle employee grievances, complaints and workplace concerns professionally.
• Maintain good communication between employees, department heads and management.
• Address disciplinary issues in accordance with hospital policies.
• Conduct counselling and disciplinary discussions when required.
• Promote professional behaviour, teamwork and a positive workplace culture.
• Ensure employees follow hospital rules, dress code, grooming standards and code of conduct.

F. Training & Development

• Identify training requirements in consultation with department heads.
• Prepare and maintain an annual training calendar.
• Coordinate training programmes on:
• Infection control
• Patient safety
• Fire and safety
• Workplace conduct
• Communication and patient handling
• Hospital policies and SOPs
• Emergency procedures
• Department-specific skills
• Maintain training attendance and evaluation records.
• Support continuous professional development of employees.

G. Hospital HR Compliance

• Ensure compliance with applicable labour and employment laws.
• Maintain statutory HR records and registers.
• Coordinate compliance related to applicable labour regulations, minimum wages, working hours, leave, employee benefits and other statutory requirements.
• Coordinate with consultants or authorities whenever required.
• Ensure proper documentation for audits, inspections and accreditation requirements.

H. NABH & Quality Support

• Support the hospital's NABH and quality management requirements related to HR.
• Maintain employee qualification, competency and training records.
• Ensure proper documentation of staff credentials and competency assessments.
• Coordinate mandatory training and competency assessments.
• Assist during NABH audits and inspections.
• Ensure HR policies, SOPs and records are updated and properly maintained.

I. HR Policies & SOPs

• Develop, review and implement HR policies and procedures.
• Ensure employees understand and follow HR policies.
• Regularly review policies relating to attendance, leave, recruitment, probation, appraisal, disciplinary procedures, dress code and employee conduct.
• Prepare HR circulars, notices and internal communications.

J. Employee Engagement & Welfare

• Organise employee engagement activities and staff meetings.
• Support employee welfare initiatives.
• Monitor employee satisfaction and workplace concerns.
• Encourage teamwork and effective communication between departments.
• Coordinate employee recognition and appreciation programmes.

K. Exit Management

• Manage resignation and termination procedures.
• Conduct exit interviews and document employee feedback.
• Ensure proper handover and clearance from concerned departments.
• Coordinate final settlement with the Accounts Department.
• Collect ID cards, uniforms, keys and other hospital property where applicable.
• Maintain accurate employee separation records.

2. Hospital-Specific Responsibilities

• Ensure adequate staffing for critical hospital departments and shifts.
• Coordinate staffing requirements with Nursing, OPD, IP, OT, Laboratory, Radiology, Pharmacy, Front Office and other departments.
• Monitor staff availability during planned and unplanned leave.
• Ensure proper staffing during holidays, camps and high-patient-volume periods.
• Support implementation of hospital-wide staff instructions and management decisions.
• Promote patient-focused behaviour and professional standards among all employees.

3. Required Qualifications

• MBA / PG Diploma / Master's Degree in Human Resources preferred.
• Bachelor's degree in any discipline.
• Additional qualification in Hospital Administration / Healthcare Management will be an advantage.

4. Experience

• Minimum 5–8 years of HR experience, preferably with significant experience in a hospital or healthcare organisation.
• Experience in managing HR functions for a multi-department hospital will be preferred.
• Candidates with experience in NABH-accredited hospitals will have an advantage.

Pay: ₹15,000.00 - ₹35,000.00 per month

Work Location: In person