HR Manager

CHAYAN KARO INDIA PRIVATE LIMITED Home Services MarketplaceJob Description – HR Manager

Position: HR Manager
Department: Human Resources
Location: Lucknow, Uttar Pradesh
Employment Type: Full-Time
Experience: 2–5 Years
Work Mode: On-Site

About Chayan Karo India Private Limited

Chayan Karo India Private Limited is a growing home services marketplace focused on connecting customers with reliable, verified, and skilled service professionals.

As we continue to expand our service categories and operations, we are looking for an experienced and proactive HR Manager who can take ownership of our human resource operations, recruitment, employee engagement, performance management, and HR processes.

Job Summary

We are looking for a HR Manager who will be responsible for managing the complete employee lifecycle, including recruitment, onboarding, attendance, employee relations, performance management, HR documentation, policies, and employee engagement.

The ideal candidate should have strong communication and people-management skills, a practical understanding of HR operations, and the ability to work in a fast-growing and dynamic organization.

Key Responsibilities1. Recruitment & Talent Acquisition

• Manage end-to-end recruitment for corporate, operational, sales, marketing, and service-related positions.
• Understand manpower requirements from different departments.
• Prepare and publish job descriptions on relevant hiring platforms.
• Source candidates through job portals, LinkedIn, referrals, recruitment agencies, and other channels.
• Screen resumes and conduct initial HR interviews.
• Coordinate technical/departmental interviews and final selection.
• Maintain an updated candidate pipeline and recruitment database.
• Ensure timely closure of open positions.

2. Onboarding & Employee Management

• Manage complete employee onboarding and joining formalities.
• Verify employee documents and maintain proper employee records.
• Conduct HR induction and explain company policies, rules, and expectations.
• Coordinate allocation of roles, departments, reporting managers, and responsibilities.
• Ensure a smooth joining experience for new employees.

3. HR Operations

• Maintain employee master data and HR records.
• Manage attendance, leave, working hours, and employee-related documentation.
• Maintain employee files and HR databases.
• Prepare HR reports and manpower reports for management.
• Coordinate payroll-related inputs with the accounts/finance team.
• Ensure timely completion of employee documentation and HR processes.

4. Employee Relations

• Act as a point of contact between employees and management.
• Address employee concerns, grievances, and workplace issues professionally.
• Maintain a positive and productive work environment.
• Support conflict resolution and disciplinary procedures.
• Promote employee engagement and healthy workplace communication.

5. Performance Management

• Coordinate employee performance reviews and appraisal processes.
• Track employee performance and improvement areas.
• Work with department heads to establish KRAs and performance expectations.
• Monitor probation periods and confirmation processes.
• Support performance improvement plans wherever required.

6. HR Policies & Compliance

• Develop, implement, and maintain company HR policies and procedures.
• Ensure employees understand and follow company policies.
• Maintain proper HR documentation and records.
• Coordinate with management/consultants regarding applicable labour and employment compliance.
• Assist in preparing employment agreements, offer letters, warning letters, experience letters, and other HR documents.

7. Training & Development

• Identify employee training and development requirements.
• Coordinate induction and skill-development programs.
• Support training initiatives for employees and service professionals.
• Maintain training records and evaluate training effectiveness.

8. Employee Engagement & Retention

• Develop initiatives to improve employee engagement and retention.
• Conduct employee feedback sessions.
• Organize employee engagement activities when required.
• Identify potential employee retention issues and recommend solutions.

9. Exit & Full & Final Process

• Manage resignation and exit formalities.
• Conduct exit interviews and document feedback.
• Coordinate with relevant departments for clearance and Full & Final settlement.
• Issue experience, relieving, and other required documents as per company policy.

Required Skills

• Strong knowledge of HR operations and recruitment.
• Excellent communication and interpersonal skills.
• Strong candidate screening and interviewing abilities.
• Good knowledge of employee documentation and HR processes.
• Strong organizational and time-management skills.
• Ability to handle confidential employee information professionally.
• Problem-solving and conflict-management skills.
• Proficiency in MS Excel, Word, Google Workspace, and HR tools.
• Ability to work independently and manage multiple responsibilities.
• Strong leadership and people-management abilities.

Preferred Qualifications

• MBA/PGDM in Human Resources preferred.
• Bachelor's degree in HR, Business Administration, Management, or a related field.
• 2–5 years of relevant HR experience.
• Experience in a startup, marketplace, service industry, or fast-growing organization will be an advantage.

What We Are Looking For

We are looking for an HR professional who is:

• Proactive and responsible
• People-oriented
• Confident in communication
• Strong in recruitment and team handling
• Good at problem-solving
• Highly organized
• Comfortable working in a fast-paced environment
• Capable of taking ownership of HR operations

Key Performance Indicators (KPIs)

The HR Manager will be evaluated on:

• Recruitment turnaround time
• Position closure rate
• Candidate quality and retention
• Employee onboarding efficiency
• Attendance and HR record accuracy
• Employee engagement and retention
• Timely completion of HR processes
• Employee grievance resolution
• HR policy implementation
• Overall HR operational efficiency

Why Join Chayan Karo?

• Opportunity to work with a growing home-services marketplace.
• Opportunity to build and strengthen HR processes from the ground up.
• Exposure to recruitment, operations, employee management, and organizational development.
• Growth-oriented and dynamic work environment.
• Opportunity to take ownership and make a direct impact on the organization.

How to Apply

Interested candidates can apply with their updated CV/resume highlighting relevant HR experience.

Company: Chayan Karo India Private Limited
Position: HR Manager
Department: Human Resources
Location: Lucknow, Uttar Pradesh
Employment Type: Full-Time

Pay: ₹25,000.00 - ₹50,000.00 per month

Work Location: In person