HR Manager / HR Head

About the Role

Are you a strategic HR leader with a deep understanding of both Chinese corporate culture and the Philippine business landscape?

We are a rapidly expanding cross-border enterprise looking for a dynamic HR Manager / HR Head to lead our human resources operations in the Philippines. In this pivotal role, you will bridge cultural gaps, build robust local talent pipelines across logistics, e-commerce, operations, sales, and finance, and establish an agile HR framework that drives high-performance business growth.

If you thrive in a fast-paced environment and excel at navigating complex labor relations, cross-cultural leadership, and executive recruitment, we want to hear from you.

Key Responsibilities

1. Strategic HR & Systems Construction

• Design, implement, and optimize local HR policies, organizational structures, compensation models, and performance management systems tailored to the business's growth stage in the Philippines.
• Serve as a trusted advisor to senior leadership, providing strategic input on staffing, talent planning, and organizational efficiency.

2. Core Recruitment & Talent Pipeline

• Drive full-cycle recruitment for leadership, key operational roles, and core business positions.
• Build and nurture a high-quality local talent pool across e-commerce, logistics, sales, finance, and operations to support market expansion.
• Overseational executive hiring, background checks, onboarding, and probation management.

3. Cross-Cultural Alignment & Team Synergy

• Act as a cultural bridge between Chinese executive leadership and local Filipino teams, facilitating smooth communication and alignment.
• Mitigate management friction by fostering cross-cultural understanding, resolving language barriers, and aligning workflows to high-efficiency standards.

4. Employee Relations & Labor Law Compliance

• Oversee end-to-end employee relations, handling grievances, performance management, disciplinary actions, and offboarding.
• Ensure strict adherence to Philippine labor laws, minimizing employment-related legal and operational risks.

5. External Liaison & Government Relations

• Maintain relationships with relevant Philippine government agencies (DOLE, BIR, SSS, PhilHealth, Pag-IBIG), immigration offices, and labor organizations.
• Manage regulatory requirements regarding visas, foreign work permits (AEP, 9G), and local employment compliance.
• Partner with external recruitment agencies, headhunters, and HR vendors.

Key Requirements

• Cultural & Local Background: Chinese residing in the Philippines (or candidates deeply familiar with the Philippine-Chinese business environment and local market dynamics) strongly preferred.
• Experience: Minimum of 5+ years of progressive HR management experience. Background in logistics, e-commerce, retail, tech, or large-scale multi-national operations is highly preferred.
• Language Proficiency: Business fluency in English and Mandarin Chinese (written and spoken) is required to interface with group management and local teams. Knowledge of Tagalog is an advantage.
• Labor Law Expertise: Deep understanding of Philippine Labor Code, employment compliance, and employee relations practices.
• Work Style: High execution capability, adaptability to fast-moving Chinese corporate environments, strong business orientation, and absolute confidentiality.
• Networks: Strong existing connections within the local talent market, business networks, and HR agencies in the Philippines.