HR Manager (People Operations)

Title: HR Manager (People Operations, Head office)

Location: Bangkok (Head Office – Sathorn)

Employment Type: Full-time, permanent

Aura Wellness Group is one of Thailand's fastest-growing aesthetics and wellness platforms, with a portfolio that includes Aura Bangkok Clinic, Aura Xpress, and AURASOL Wellness & Spa. We serve both local and international clients with a full range of beauty, skin, and wellness solutions – from Botox and fillers to laser treatments and spa programs. From our head office in Sathorn, we support a rapidly expanding network of clinics and wellness outlets in Bangkok and key provinces. We are a performance-driven, yet friendly and collaborative organisation where ideas are valued, speed matters, and people who take ownership can grow quickly.

Role Purpose
This role runs the operational engine of Aura's People function at HQ — compensation, payroll, talent acquisition, people operations, employee relations, and the data discipline that supports internal and external stakeholders — ensuring accuracy, compliance, and consistency across Aura Wellness HQ.
This is a hands-on, operationally led role. The work is managing a team of HR operations, running C&B cycles, closing statutory filings, filling open seats, tightening controls, and fixing the process when it breaks. 
We are looking for someone who enjoys owning the operation end to end and takes pride in getting the details right. Depth in payroll, compliance, and hiring execution matters more here than experience in HR strategic framework or transformation work.

Key Responsibilities
Compensation, Benefits & Payroll

• Own the C&B and payroll function's output quality and compliance, managing the C&B team and reviewing/approving payroll prior to disbursement authorization.
• Set and maintain C&B policies and procedures in line with company direction and Thai labor law; ensure completeness of required documentations and processes.
• Oversee the annual salary review cycle, increment execution, and promotion-related pay adjustments.
• Ensure statutory compliance (SSO, Provident Fund, PIT/withholding tax) is filed accurately and on time across all cycles.
• Own Aura's benefit architecture including but not limited to designing and structuring, benchmarking, claims and costing analysis, performing administrative and coordinating with relevant internal and external stakeholders.

HR Operations & Recruitment

• Lead full recruitment cycle, ensuring a consistent and timely hiring process, and quality of candidates
• Act as the point of contact for employees, hiring managers, and other stakeholders across the employee lifecycle.
• Maintain HR operational workflows — onboarding, offboarding, employee records, access management and coordination with relevant stakeholders.

Compliance, Controls & Reporting

• Prepare and organize data and documentation required for internal and external audits (labor law, SSO, tax, and related compliance reviews).
• Maintain segregation-of-duties discipline across functions, consistent with Aura's internal control policy.
• Deliver recurring HR/C&B reporting and dashboards to senior executives, and support ad hoc reporting as required.
• Identify and drive process improvements across C&B, payroll, and HR operations.

What Success Looks Like

• Payroll, statutory filings, and C&B processes run accurately and on time every cycle, with no audit findings traceable to process gaps.
• Roles are filled on a predictable timeline with consistent hiring quality and roles’ requirements and objectives.
• Reliable on data and judgment without needing to check the underlying work.
• The team members are managed effectively, with clear delegation and quality control.

Qualifications

• Bachelor's degree in any related field.
• 7+ years of progressive HR experience, including demonstrated ownership of compensation & benefits/payroll, with at least 1–2 years in a people-management capacity.
• Strong knowledge of Thai labor law, SSO, provident fund, and tax regulations.
• Experience preparing for or supporting internal/external HR audits.
• Comfortable operating in a lean, scaling organization without large shared-services support.
• Strong stakeholder management with department heads and senior management, and sound judgment.

Life at Aura

• Semi-flexible Office hour: 9.30-18.30
• Smart Casual Dress Code
• 2-min walk from BTS Chongnonsi (Sathon)
• Premium Health and Life insurance with Family Benefits
• High yield, high pop up Provident Fund plan
• Child Education Benefits
• Travel allowance
• Clinic service for free or at great cost.
• Extra Benefits to keep your Professional Look and Feel Fit.
• Free lunch (Select Days).
• Positive-energetic teammates
• Entertainment zone; Nintendo switch, PS, Board games etc.
• Shower room with hotel amenities.
• Luxury massage chair to keep office syndrome away
• Sleep box, take a rest and get up with fresher energy