HR Officer

About the role

We are seeking a proactive and people-focused HR Officer to support the day-to-day Human Resources and People & Culture operations of a hospitality property. The HR Officer will support the full employee lifecycle, including recruitment, onboarding, employee records, attendance, payroll coordination, employee relations, HR administration, training, engagement, and compliance. This is a hands-on role requiring someone who is organized, approachable, solution-oriented, and comfortable working closely with both management and operational employees.

Key responsibilities

• Manage day-to-day HR administrative activities for the property, including maintaining accurate and up-to-date employee records and personnel files
• Prepare HR letters, employment documents, confirmations, and other HR documentation
• Support recruitment activities across hotel, hostel, restaurant, and F&B departments, including job postings, candidate screening, interviews, reference checks, and offers
• Coordinate new employee onboarding and orientation, ensuring new employees receive company policies, procedures, and relevant information
• Manage employee resignation, exit interviews, clearance, and offboarding procedures
• Monitor employee attendance, lateness, absence, overtime, leave, and shift records
• Coordinate payroll information with Finance and Payroll teams and verify attendance and payroll-related data before submission
• Act as a first point of contact for employee HR-related questions and concerns and support HR Manager in handling employee relations matters
• Coordinate employee training and development activities, including mandatory training such as health & safety, food safety, service standards, and company policies
• Support implementation of company HR policies and procedures and ensure HR practices comply with applicable Thai labor laws and regulations

About you

• Bachelor's degree in Human Resources Management, Business Administration, Hospitality Management, Psychology, or a related field
• Minimum 2–4 years of HR experience, preferably within hospitality
• Previous experience in a hotel, resort, hostel, restaurant, F&B group, or hospitality company
• Good knowledge of HR administration and employee lifecycle processes
• Understanding of Thai labor laws and HR compliance
• Experience supporting recruitment and volume hiring
• Strong organizational and administrative skills
• Good communication and interpersonal skills
• Ability to handle confidential information professionally
• Proficient in Microsoft Office, especially Excel and Word