HR OFFICER

About the Human Resources Officer Position :

If you excel in dynamic settings with constant challenges and chances to progress, consider joining SMOLLAN.

We are not just a retailer; we are a community driven by values like Accountability, Belonging, Care, Growth, Fairness, and excellence.

We are seeking a skilled Human Resources Officer who shares our dedication to these principles. As an equal opportunity employer, we strive to cultivate an inclusive workplace where every individual feels appreciated, respected, and empowered to be themselves

Minimum Qualifications:

Master's degree in human resources management

Minimum Experience:

3-7 years generalist experience covering the broad area of the job, preferably in a service related or FMCG environment

Knowledge, Skills & Abilities:

Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information system

Knowledge of In-country labor laws and regulatory framework.

Interpersonal relationship building and employee coaching skills

Excellent computer skills in a Microsoft Windows environment

Must include knowledge of Excel and skills in Human Resources Information Systems (HRIS)

Excellent organizational management skills

Written and spoken communication skills

Key Responsibilities and Deliverables:

Effective Systems and Administration across Business Units:

Facilitate implementation of standardized solutions across Business Units

Keeping abreast with new developments pertaining to legislative and employee matters

Monitor, compile and provide employee-related information and statistics as required across the business

Ensure that Corporate Memory is updated at all times with regard to HR related information

Record and supply information on LTO

Complete and submit relevant HR Reports

Manage and provide feedback on salary input information as forwarded by Line Management

Ensure that Line Management are aware of Policy updates and their availability on the Corporate Memory

Provide information and advice on Company and stated Benefits

Facilitate the communication of staff-related matters

Implement and assist with the development of HR Systems, Policies and Procedures

Control and manage JPs for the IT department

Manage all payroll related matters for the IT department i.e. IOD’s, Death and Funeral Claims, Stop Pays and other related matters

Review Recruitment Procedures and provide feedback for improvement

Analyse and determine Capacity requirements

Facilitate recruitment of all IT positions at Head Office according to Central HR Policy and standards

Monitor placement times

Monitor quality of recruits

Ensure compilation of EE Plans and achievements

Assist with the identifying of potential in conjunction with Line Management

Facilitate Career Pathing

Facilitate TNA according to Group L&D requirements

Compile a Training Plan for area of responsibility

Ensure staff training needs are addressed by Line Management

Deliver training as per business requirements

Feedback to Central L&D on training provided

Ensure knowledge of and adherence to ER Procedures, Policies and Legislation

Facilitate and involvement in i.t.o ER and Performance Matters

Ensure consistency of standards in the application of ER matter

Facilitate Company Climate Surveys

Ensure employment contracts compliance to legal requirements in the IT department

Facilitate and ensure satisfactory conflict resolution

Ensure effective communication processed in all directions

Facilitate a healthy working environment

Effective planning and execution of projects

Monitor, control and feedback on progress of projects

Conduct an effectiveness audit of project implementation

Draft relevant policies, procedures and standards

Effective Self-Management:

Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained

Demonstrate consistent application of internal procedures

Plan and priorities, demonstrating abilities to manage competing demands

Demonstrate abilities to anticipate and manage change

Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organizational needs