HR Officer

About the role

FirstBPO is seeking an experienced and proactive HR Officer to join our team in San Pablo City, Laguna. The successful candidate will oversee various human resources functions, support employee relations, ensure compliance with Philippine labor laws, and contribute to the effective implementation of HR policies and procedures.

Key responsibilities

• Manage day-to-day HR operations, including employee records, personnel documentation, benefits administration, and payroll coordination.
• Oversee recruitment and onboarding activities, including job postings, candidate screening, interview coordination, and new hire orientation.
• Implement and maintain HR policies and procedures in accordance with company standards and Philippine labor laws.
• Handle employee concerns and inquiries related to company policies, benefits, attendance, leave, and other HR matters.
• Maintain accurate, organized, and confidential employee records and HR documentation.
• Support performance management activities, including performance appraisals, goal setting, and employee development initiatives.
• Monitor compliance with labor regulations and assist in preparing HR-related reports and documentation.
• Assist in developing and implementing HR programs that promote employee engagement, productivity, and organizational effectiveness.
• Coordinate with management on HR concerns, workforce requirements, and other personnel-related matters.

Qualifications

• Bachelor's degree in Human Resources Management, Psychology, Business Administration, or a related field.
• At least 2 years of relevant experience in human resources, preferably in a BPO, corporate, or fast-paced business environment.
• Working knowledge of Philippine labor laws, DOLE regulations, and HR compliance requirements.
• Experience handling multiple HR functions, such as employee relations, recruitment, onboarding, records management, and benefits administration.
• Proficiency in Microsoft Office applications and familiarity with HRIS or other HR management systems.
• Strong organizational, time management, and problem-solving skills.
• Excellent written and verbal communication skills in English.
• Ability to handle confidential information with professionalism and integrity.
• Strong interpersonal skills and the ability to work independently while collaborating effectively with management and employees.
• High attention to detail, accountability, and a proactive approach to resolving HR concerns.

Why join FirstBPO?

Be part of a growing BPO organization where you can contribute your HR expertise, strengthen people management practices, and help support the company's continued growth.

Apply now

If you are an experienced HR professional looking for an opportunity to contribute to a growing organization, we encourage you to apply!