HR Officer (PMS)

Key Responsibilities

1. 1. Performance Management System

   • Coordinate and administer the annual and mid-year performance appraisal process.
   • Ensure appraisal forms, KPI settings, competency assessments, and performance reviews are completed within the established timeline.
   • Monitor appraisal completion status and follow up with Department Heads and employees on outstanding submissions.
   • Maintain accurate performance appraisal records and documentation.
   • Support calibration exercises to ensure consistency and fairness in performance ratings.

2. 2. KPI & Goal Setting

• Assist departments in preparing and reviewing individual and departmental KPIs.
• Ensure employee KPIs are aligned with departmental and Company objectives.
• Monitor KPI submission, approval, and performance achievement.
• Assist in maintaining KPI records and performance tracking reports.

3. Performance Analysis & Reporting

• Prepare performance management reports, dashboards, and analysis for management review.
• Analyse employee performance ratings, achievement trends, competency results, and departmental performance.
• Identify performance gaps and highlight areas requiring management attention.
• Maintain accurate employee performance databases and records.

4. Employee Development & Performance Improvement

• Support the preparation and monitoring of Performance Improvement Plans (PIP), where required.
• Coordinate Individual Development Plans (IDP) arising from appraisal results.
• Work with relevant departments to identify employee training and development needs.
• Track agreed development actions and follow up on progress.

5. Job Description & Workload Alignment

• Support the review and updating of employee Job Descriptions.
• Assist in analysing employee workload, key responsibilities, task frequency, and job alignment.
• Identify gaps between actual responsibilities and approved Job Descriptions.
• Support management in job redesign, role clarification, and workforce planning exercises.

6. Confirmation & Promotion Support

• Monitor employee confirmation and promotion due dates.
• Ensure performance evaluation documents are completed before confirmation or promotion recommendations.
• Verify that recommendations comply with the approved organisation structure, position requirements, and HR procedures.
• Prepare relevant reports and documentation for management approval.

7. PMS System & Process Improvement

• Support the maintenance and enhancement of PMS processes and HR systems.
• Identify opportunities to simplify, automate, and improve performance management processes.
• Coordinate with system vendors or internal IT teams on PMS-related issues and enhancements.
• Conduct user briefings or provide guidance to employees and managers on PMS processes.

8. HR Administration & Other Duties

• Maintain confidentiality of employee performance information.
• Ensure PMS documentation complies with Company policies and HR procedures.
• Support HR projects, employee engagement initiatives, succession planning, talent reviews, and other HR activities when required.
• Perform other HR-related duties assigned by the HR Manager or Management.