HR Officer (Recruitment & IR)

About the role

This role encompasses full recruitment cycle management, employee and industrial relations, employment law compliance, and HR administration. You will manage recruitment from requisition through onboarding, handle employee grievances and workplace concerns, ensure compliance with Malaysian employment legislation, and prepare HR reports and documentation.

Key responsibilities

• Manage the full recruitment cycle, from manpower requisition and job posting to candidate selection and onboarding
• Prepare and update job descriptions and recruitment advertisements
• Source candidates through job portals, social media, recruitment agencies, career fairs, and other channels
• Screen resumes and conduct interviews with hiring managers
• Coordinate interviews, assessments, reference checks, and pre-employment requirements
• Handle employee grievances, complaints, conflicts, and workplace concerns professionally and confidentially
• Advise management and employees on company policies, employment practices, and disciplinary procedures
• Assist in conducting domestic inquiries and disciplinary investigations when required
• Ensure HR and employee relations practices comply with applicable Malaysian employment and labour legislation
• Maintain accurate employee and recruitment records

About you

• Diploma or Bachelor's Degree in Human Resources, Business Administration, Industrial Relations, Management, or a related field
• 2–5 years of relevant experience in recruitment, employee relations, industrial relations, or general HR
• Experience in end-to-end recruitment and handling employee relations matters
• Good knowledge of Malaysian employment and industrial relations practices
• Strong interviewing, communication, negotiation, and interpersonal skills
• Good problem-solving and conflict-resolution abilities
• Able to handle confidential information with discretion
• Strong organizational and documentation skills
• Proficient in Microsoft Office, particularly Word and Excel
• Able to work independently as well as collaboratively with employees and management