HR Operations Analyst

Position: HR Operations / Document Management Associate

Experience: 2–3 years
Education: Graduate in any discipline
Salary: Up to 4.2 LPA for candidates with 2+ years of relevant experience
Shift: Rotational shifts, including night and weekend shifts
Employment Type: Full-time

Role Overview

We are looking for an experienced and detail-oriented HR Operations / Document Management Associate to support our US HR Operations team. This role involves handling non-core HR activities, document auditing, data management, record maintenance, and ensuring accuracy and quality of team member information.

The ideal candidate should have good knowledge of HR operations, strong attention to detail, excellent organizational skills, and the ability to work effectively in a fast-paced, process-driven environment.

Key Responsibilities

• Perform incoming document audits and ensure documents meet required quality and compliance standards.
• Ingest, classify, index, and maintain documents in the designated document storage and retention system.
• Support US HR Operations processes and assist with non-core HR activities.
• Conduct timely audits of Team Member records and ensure data accuracy, completeness, and quality.
• Identify data discrepancies and coordinate appropriate corrections or updates.
• Maintain required productivity and quality standards while completing assigned activities within defined timelines.
• Use online resources, process documentation, and knowledge repositories to obtain accurate information regarding job functions and process changes.
• Demonstrate strong problem-solving and critical-thinking skills when handling process-related issues.
• Contribute ideas and suggestions for improving business processes, efficiency, and quality.
• Maintain confidentiality and ensure proper handling of employee and HR-related information.
• Manage multiple tasks effectively while meeting established deadlines and service-level requirements.
• Collaborate with internal teams and stakeholders to resolve queries and ensure smooth HR operations.
• Follow established Standard Operating Procedures (SOPs), guidelines, and compliance requirements.