HR Operations Executive

9-Month Contract | Maternity Cover

Location: Shenton Way, Singapore
Working Arrangement: Hybrid | Monday–Friday, Office Hours
Contract Duration: 9 months, starting by November 2026
Salary: Up to S$5,000/month + Completion Bonus

Our client is a leading global professional services organisation specialising in risk, insurance and human capital solutions, with a strong international presence and established operations in Singapore.

They are seeking an experienced HR Operations Executive to join their People Organization team on a 9-month maternity cover contract.

This is a broad HR Operations role covering workforce administration, employee lifecycle management, work pass and immigration matters, HR compliance, regulatory reporting and HR operations projects within a fast-paced multinational environment.

Key Responsibilities

• Maintain accurate and timely employee personnel records, both electronically and in physical archives.
• Manage workforce administration activities, including work pass, immigration and PR-related matters.
• Handle HR compliance requirements for regulated employees, including updates to employee particulars with relevant regulatory authorities.
• Manage the generic HR mailbox and respond to employee queries within agreed service levels.
• Partner with the wider People Organization team to address employee and stakeholder queries in a thoughtful, timely and service-oriented manner.
• Manage day-to-day HR administration, including new hire announcements, intranet updates, dependent insurance enrolment, employment certificates, invoice processing and other HR administrative matters.
• Independently manage new hire onboarding and employee exit processes.
• Coordinate mail and administrative matters for the local People Organization team.
• Coordinate and submit statutory reports and surveys, including MOM and MAS submissions.
• Prepare HR reports, dashboards and presentations.
• Develop and maintain consistent SOPs and processes to improve operational efficiency.
• Manage HR vendors and ensure service delivery, SLA adherence and timely resolution of issues or escalations.
• Review local Workforce Administration processes and identify opportunities for improvement, recommending practical solutions where appropriate.
• Ensure alignment of local HR processes and statutory requirements with regional and global policies and programmes.
• Participate in People Organization projects, including HR analytics and process improvement initiatives.
• Provide support for payroll administration where required.

Requirements

• Diploma or Degree in Human Resources, Business Administration or a related discipline.
• Previous experience in HR Operations, HR Administration, HR Shared Services or Workforce Administration.
• Hands-on experience dealing with government and regulatory agencies, particularly in relation to work passes, immigration, statutory reporting and HR compliance.
• Good understanding of employee lifecycle processes, including onboarding, offboarding and general HR administration.
• Strong attention to detail with excellent organizational and time-management skills.
• Able to manage multiple priorities effectively in a fast-paced environment.
• Confident handling employee and stakeholder queries with a strong service-oriented mindset.
• Proactive, adaptable and able to work independently while collaborating effectively with a wider HR team.
• Strong communication and interpersonal skills.

We regret to inform that only shortlisted candidates will be notified.

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