HR Operations Executive

PeepStruck is looking for a motivated, responsible, and proactive HR & Operations Executive to manage day-to-day HR activities while supporting employee coordination, client communication, and basic operational requirements.

The ideal candidate should have good communication and interpersonal skills, strong follow-up abilities, and the willingness to take ownership of tasks. Since this is a startup environment, the candidate should be comfortable handling multiple responsibilities, interacting with employees and clients, gathering information, and coordinating with the appropriate team members to ensure timely resolution of requirements.

Key Responsibilities

HR & Employee Operations

• Manage recruitment activities, candidate screening, interview scheduling, and candidate follow-ups.
• Handle employee onboarding, attendance, leave management, and maintenance of HR records.
• Support day-to-day employee coordination and address routine HR-related queries.
• Assist management with employee performance tracking and other HR activities.
• Maintain accurate and up-to-date employee documentation and records.
• Maintain confidentiality of employee and organizational information.

Client & Customer Coordination

• Respond to routine client/customer messages and queries when the concerned senior team member is unavailable.
• Handle basic client/customer calls when required and communicate professionally.
• Understand the purpose of the call/request and gather all relevant information before forwarding it to the concerned team.
• Ask appropriate questions to clearly understand the customer’s requirements, concerns, expectations, and urgency.
• Accurately document customer/client requirements, issues, feedback, and other relevant information.
• dentify whether a request can be handled independently or requires assistance from a senior/team member.
• Escalate issues or requirements to the appropriate person/team with complete and accurate information.
• Ensure that important requirements are not missed due to incomplete information or communication gaps.
• Follow up on open client/customer requests and coordinate internally until appropriate closure.

Coordination & Operations

• Coordinate effectively between employees, management, clients, and internal teams.
• Maintain proper records of important requests, follow-ups, and pending actions.
• Prioritize tasks based on urgency and business impact.
• Take ownership of assigned responsibilities and ensure timely completion.
• Support other administrative and operational activities as required in a startup environment.

Requirements

• Good verbal and written communication skills.
• Comfortable speaking with employees, candidates, clients, and customers.
• Basic understanding of HR and recruitment processes.
• Strong information-gathering, documentation, and follow-up skills.
• Ability to understand requirements and communicate them accurately to the concerned team.
• Good organizational and multitasking abilities.
• Basic knowledge of MS Office / Google Workspace.
• Ability to handle confidential information professionally.
• Proactive approach with a strong sense of ownership and responsibility.
• Willingness to take on multiple responsibilities in a fast-paced startup environment.
• Freshers and candidates with up to 1 year of experience can apply.

Pay: ₹30,000.00 - ₹35,000.00 per month

Work Location: In person