HR Operations-Lead Executive

Key Responsibilities

1. Employee Lifecycle Administration

• Support employee onboarding, transfers, promotions, confirmations, and exits.
• Coordinate pre-joining documentation and ensure employee records are complete.
• Prepare HR letters, certificates, employment documents, and other employee correspondence.
• Maintain accurate and up-to-date employee data in HR systems and personnel files.
• Support offboarding activities, including exit documentation, clearance, and coordination with relevant teams.

2. HR Systems and Data Management

• Update employee information in the Human Resources Information System (HRIS).
• Conduct regular data checks to identify missing, inaccurate, or duplicate information.
• Maintain HR trackers and prepare routine reports on employee movements, attendance, leave, and other HR metrics.
• Ensure HR documentation is properly filed and easily accessible in accordance with company policy.
• Assist with data audits and periodic reconciliation of HR records.

3. Employee Support and Query Resolution

• Act as a first point of contact for routine employee HR queries.
• Provide timely and accurate information on HR policies, benefits, leave, attendance, payroll inputs, and employment documentation.
• Escalate complex or sensitive matters to the appropriate HR team member.
• Maintain a professional, responsive, and employee-focused service approach.

4. Compliance and Process Support

• Follow HR policies, standard operating procedures, and internal controls.
• Support compliance with applicable employment regulations and company requirements.
• Maintain confidentiality of employee information and HR-related documents.
• Assist in internal and external HR audits by providing required records and reports.
• Identify process gaps and suggest opportunities for improved efficiency and employee experience.

5. General HR Support

• Support HR projects, employee engagement activities, surveys, and internal communications.
• Prepare presentations, reports, dashboards, and management updates as required.
• Coordinate with internal stakeholders, including managers, Payroll, Finance, IT, Facilities, and recruitment teams.
• Perform other HR Operations responsibilities assigned by the manager.