HR Operations Specialist C&P

Job Summary

This position reports to HR Delivery Manager.

Key Responsibilities

• Manage end-to-end compensation and benefits administration, including support for annual compensation reviews, incentive cycles, and sales incentive processes.
• Ensure accurate maintenance and integrity of compensation data across local and global HR systems, including calculation and administration of production worker and sales incentives.
• Deliver high-quality service to internal stakeholders by ensuring timely, accurate processing and communication of compensation-related information.
• Execute Compensation Benefits services in alignment with defined Service Level Agreements (SLAs) and organizational standards.
• Prepare and provide required documentation and data for audits and external regulatory authorities, ensuring compliance with applicable policies and regulations.
• Maintain and update compensation data in relevant systems, ensuring accuracy and completeness at all times.
• Address employee queries efficiently through HR case management tools (e.g., ServiceNow), ensuring a positive employee experience.
• Drive continuous improvement initiatives and support process optimization projects within the Compensation Benefits function.

Qualifications and Experience

• Must have experience in Payroll and Salary Calculation
• Bachelors degree (or equivalent) in Human Resources, Business Administration, or a related field.
• Minimum of 3-5 years of experience in Payroll, Compensation Benefits and incentive planning within an HR Shared Services environment, preferably in a global organization.
• Hands-on experience with Workday HR systems.
• Strong understanding of Workday Core Compensation; knowledge of Advanced Compensation modules is an added advantage.
• Excellent verbal and written communication skills, with the ability to interact effectively with stakeholders across all levels.
• Advanced proficiency in Microsoft Excel, including data analysis, reporting, and the use of advanced functions such as Pivot Tables, VLOOKUP/XLOOKUP, complex formulas, and data validation.