HR Operations Specialist

ROLES & RESPONSIBILITIES

HR Operations

·          Manage employee records, HR documentation and HR databases.

·          Administer employee lifecycle, including onboarding, probation, confirmation, transfers, promotions, resignations and offboarding.

·          Prepare employment contracts, HR letters and other HR documentation.

·          Support payroll and employee benefits administration.

·          Prepare HR reports, metrics and documentation.

Talent Management & Learning

·          Support succession planning.

·          Coordinate learning and development programs.

·          Maintain training records and monitor training effectiveness.

Employee Relations

·          Support employee engagement and promote a positive workplace culture.

·          Provide support in handling employee concerns, grievances, disciplinary matters and performance issues.

·          Support workplace investigations and domestic inquiries.

·          Assist with performance improvement processes.

·          Promote positive employee relations and effective communication.

Employment Law & Compliance

·          Strong knowledge of Malaysian employment laws and statutory requirements, including the Employment Act 1955, Industrial Relations Act 1967, PDPA, EPF, SOCSO, EIS and HRD Corp.

·          Monitor employment law and regulatory changes.

·          Support HR audits and maintain accurate statutory records.

HR Policies & Continuous Improvement

·             Assist the Director of HR in developing, reviewing, implementing and communicating HR policies and procedures.

·             Support the maintenance and review of the Employee Handbook.

·             Ensure consistent application of HR policies and procedures.

·             Identify opportunities to improve HR processes.

·             Support HR projects and organizational initiatives.

·             Perform other duties as assigned.

QUALIFICATIONS & REQUIREMENTS

·             Bachelor's Degree in Human Resources, Business Administration, Psychology, or a related discipline.

·             Minimum 5 years of experience in HR Operations or a generalist HR role.

·             Experience in HR operations, employee relations, performance management, employment law and policy administration.

·             Experience in technology, professional services or other fast-paced environments is an advantage.

KNOWLEDGE & SKILLS

·             Sound knowledge of Malaysian employment laws and HR best practices.

·             Strong understanding of HR operations and the employee lifecycle.

·             Proficient in Microsoft Office.

·             Strong written, verbal and interpersonal communication skills.

·             Excellent organizational and time management skills.

·             Strong attention to detail and accuracy.

·             Good problem-solving and conflict resolution skills.

·             Able to handle confidential and sensitive information with discretion.

·             Able to work independently and collaboratively in a fast-paced environment.

·             Proactive, resourceful and committed to continuous improvement.

BENEFITS

·             Competitive salary and performance-based incentives.

·             Flexible working hours and occasional remote work.

·             Health and wellness benefits, including medical insurance.

·             Professional development and certification support.

·             Inclusive and collaborative work culture.