HR Operations Supervisor

Role Details

Department: Human Resources & Admin

Employment Type: Regular Full-Time | On-site

Work Setup: On-site | Central Office — Cebu

Work Schedule: To be discussed during interview

Expected Start Date: As soon as possible

About Us

AutoGlobal Group powers the Philippines with more than vehicles—we power ambition. By combining expertise, innovation, and unmatched service, we set the standard for automotive excellence. Every vehicle we deliver, every solution we offer, drives progress for businesses and individuals alike.

Here, people matter. Careers flourish, ideas spark change, and every member of our team has the chance to leave a mark. At AutoGlobal Group, we don't just follow the road—we create it.

Welcome to AutoGlobal Group. Welcome to driving the future.

The Role

The HR Operations Supervisor owns the accuracy and readiness of the HR data that feeds payroll, and owns the employee lifecycle from hiring handoff to final clearance across AutoGlobal Group's operations in NCR, Luzon, and Visayas. This role is the preventive control between HR encoding and payroll: you validate attendance, master data, and benefits in Sprout before every payroll cutoff, set up recurring deductions, and approve statutory registrations. You also make sure every new hire is system-ready and payroll-ready on Day 1 and every separation is cleared properly.

WHAT YOU'LL DO

• Payroll-Data Validation: Reviews and validates the attendance exceptions, employee master data, and benefit enrollments encoded by the HR team in Sprout before each payroll cutoff locks. Makes sure payroll starts from clean, complete data.

• Compensation, Benefits & Statutory Oversight: Sets up recurring deductions (such as loans) in Sprout from approved documents. Reviews and approves SSS, PhilHealth, and Pag-IBIG membership registrations and updates, and reviews HMO and group life enrollments for accuracy.

• Attendance, Schedule & Leave Control: Enforces standard schedules, shifts, rest days, and holiday rules, and enforces OT pre-approval before cutoff. Resolves attendance, leave, and overtime exceptions, coordinating with HR Business Partners and branch admins.

• Onboarding & Offboarding Ownership: Opens and owns a GLPI parent ticket for every new hire and every separating employee, and coordinates IT, Admin, and Accounting/Payroll through child tickets. Closes a case only when every child ticket is done. For separations, submits validated final-pay inputs to Payroll.

• Recruitment-to-Onboarding Handoff: Receives hiring data from JazzHR, validates it, and ensures each employee record is created correctly in Sprout and included in the right payroll cutoff.

• HRIS Governance: Sets master-data standards, user-access rules, and workflow and approval rules for Sprout and GLPI, and works with IT's HRIS Analyst on configuration.

• HR Service-Request Management: Oversees the HR ticket queue in GLPI, monitors SLAs, and resolves or escalates issues beyond the team's authority.

• Records & Policy Implementation: Keeps employee 201 files complete and current, and implements and communicates approved HR policies to employees and managers across all regions.

• Internal Controls & Audit Readiness: Enforces segregation of duties between HR, HR Business Partners, Accounting, and Treasury. Maintains SOPs and documentation, and closes audit findings through corrective and preventive actions.

• Reporting & Continuous Improvement: Prepares HR operations dashboards for the HR & Admin Head, tracks root causes of recurring errors, and recommends automation and process improvements in Sprout and GLPI.

• Team Leadership: Supervises, coaches, and evaluates the Compensation, Benefits & Timekeeping Specialist, and builds backup coverage for every critical HR task.

WHAT WE'RE LOOKING FOR

Minimum Qualifications:

• Bachelor's degree in Human Resource Management, Business Administration, Psychology, or a related field

• At least 4 years of experience in HR operations, timekeeping, compensation and benefits, or HRIS administration — retail, automotive, or distribution industry preferred

• At least 2 years in a supervisory capacity, with experience managing or mentoring HR staff

• Working knowledge of SSS, PhilHealth, Pag-IBIG, BIR withholding rules, and DOLE labor standards

• Hands-on experience with onboarding, offboarding and clearance, and 201-file management

• Working proficiency in HRIS or a comparable HRIS, a ticketing system such as GLPI, and Microsoft Excel; experience with an applicant tracking system such as JazzHR is an advantage

• Working knowledge of Power BI dashboards (view/reporting level) is an advantage

• Detail-Oriented — catches data errors and missing documents before they reach payroll

• Controls-Minded — holds the line on approvals, segregation of duties, and audit trails

• Proactive — flags exceptions, clearance delays, and compliance risks before cutoff

• Discreet — handles confidential employee compensation and personal data with integrity

WHY JOIN US

• Direct impact — your data accuracy decides whether hundreds of employees are hired ready and paid right, on time

• Cross-functional reach — work with HR Business Partners, Accounting and Payroll, Treasury, IT, Admin, and branch managers

• Digital-first environment — run HR operations through HRIS, GLPI, ATS, and Analytics

• Growth trajectory — join a national distribution company as the network scales across NCR, Luzon, and Visayas

• Leadership opportunity — lead and develop the HR operations team

• Competitive compensation package with full government-mandated benefits and HMO

• Training and development in HR operations, compliance, and HRIS administration

We’re committed to continuous improvement—of our products, our processes, and our people. We encourage fresh ideas, back them with real support, and give teams the tools and trust to own outcomes. When you grow here, your work scales with you.

Why You’ll Love Working Here

• An inclusive workplace, where diverse perspectives fuel better ideas

• Clear opportunities to learn, grow, and advance your career

• Collaborative teams that move fast, share knowledge, and build together

• A culture that recognizes ownership, celebrates wins, and values impact

At AutoGlobal Group, we’re more than a company—we’re a community committed to excellence, progress, and delivering results that matter. Join us and be part of a team that’s DRIVEN.

PRIVACY NOTICE

AutoGlobal Group is committed to protecting your privacy and personal data. By submitting your job application, you consent to the collection, processing, and storage of your information for recruitment and hiring purposes. We handle your data responsibly and in compliance with applicable privacy laws.

If you have any questions or concerns about how your personal data is used or stored, please contact us at [email protected].