HR Operations Team Lead (German Speaking)

We are looking for an approachable and people-focused HR Operations Team Lead to join our client's HR Operations team. You will manage a well-established team of HR Specialists supporting employees across Germany, ensuring the delivery of high-quality first-line HR support while partnering with business leaders and key HR stakeholders.

This is an exciting opportunity for an experienced people leader who is passionate about developing others, creating a positive team environment, and driving operational excellence in a dynamic HR Shared Services organization.

Main responsibilities:

• Lead, coach, and develop a team of HR Specialists.
• Foster an inclusive, collaborative, and high-performing team culture.
• Provide guidance and support in resolving complex HR cases and escalations.
• Ensure the delivery of high-quality first-line HR support across the entire employee lifecycle.
• Partner with HR Business Partners, Payroll, Compensation & Benefits, and other key internal stakeholders.
• Build and maintain strong relationships with business leaders and stakeholders across Germany.
• Drive operational excellence and continuous process improvement.
• Monitor team performance, workload, and service quality while supporting the professional development of team members.
• Promote a culture of accountability, ownership, and continuous learning.
• Lead the team through organizational changes and transformation initiatives while maintaining engagement and motivation.

Required skills:

• Minimum 1 year of people management experience.
• Fluent German (C1–C2) and confident communication skills.
• Good command of English.
• Experience within HR Operations, HR Shared Services or Employee Services.
• Strong stakeholder management and communication skills.
• Coaching mindset.
• Strong problem-solving and organizational skills.

What our partner can offer to you:

• Cafeteria benefit package.
• Annual performance bonus
• Private health insurance.
• Employee Loyalty Program
• Hybrid working model with 3 days of home office per week .
• Opportunities for professional growth, internal career development and international career paths.
• Access to a wide range of learning and development programs.
• A collaborative, inclusive and people-oriented working environment where leadership, well-being and continuous improvement are highly valued.