HR Process Lead

We are representng our client to seek for a HR Technology / People Operations professional to provide maternity leave cover for a regional OneHR (SAP SuccessFactors / Corporate HRIS) Process Lead position supporting the Middle East, Africa, Asia & Pacific region.

Responsibilities

OneHR Ecosystem Ownership & Optimisation

Act as the primary regional point of contact for SAP SuccessFactors (OneHR), ADP, Lucca and other connected HR technology platforms.

Manage enhancement requests, business prioritisation, testing, deployment and release readiness activities.

Coordinate annual people processes including performance, talent, succession and compensation cycle readiness.

Drive system adoption, process optimisation and user experience improvements.

Onboard new countries as required.

Payroll Governance & Vendor Management

Support governance of payroll operations across MEA APAC corporate populations.

Manage relationships with payroll providers including ADP, DEEL and other approved vendors within the global framework.

Monitor service performance, issue resolution, controls, compliance and operational risk.

Coordinate payroll-related escalations and support continuous improvement initiatives.

Lead data quality monitoring and governance activities across OneHR and connected systems.

Identify, investigate and resolve data integrity issues.

Support audit, compliance and reporting requirements.

Develop and maintain operational dashboards, metrics and governance reporting.

Operational Support & Governance

Provide Level 2 functional support and escalation management for key HR platforms for Corporate offices in the region.

Partner closely with Global HRIS, regional P&C teams, vendors and business stakeholders.

Maintain process documentation and operational procedures.

Ensure continuity of business-critical HR technology and payroll-related processes.