HR Representative I

POSITION SUMMARY: Provide frontline HR support to team members, manages personnel action forms, performance discussion forms, and assists with basic recruitment tasks. This role ensures smooth day-to-day HR operations and contributes to a positive team member experience through responsive service and attention to detail.

ESSENTIAL DUTIES:

HR Support

• Respond to team member inquiries regarding policies, procedures, and general HR matters.
• Assist with onboarding and offboarding processes, including documentation and orientation support.
• Maintain accurate team member records and update HR systems as needed.
• Submit payroll deductions for gaming licenses and shoes for crews.
• Monitor PAF and PDF dashboards daily to ensure processes are moving in a timely manner.
• Create PAFs in Paycom for all Additional Duties, Dual Rates, Reinstatements, and Demotions.
• Answer routine inquiries from internal and external sources on available positions, policies, and programs.
• Provide coverage by assuming responsibilities for Staffing, Benefits billing, Training, and Team Member Experience (engagement) when necessitated by HR absences.
• Assist team members with Casino Essentials and Navigator programs.
• Assist with prep, set-up, and execution of special events.
• Perform clerical functions and prepare reports, as assigned.
• Perform other duties as assigned.

Recruitment Assistance

• Assist with resume screening as needed.
• Manage pre-employment processes including TGO/HR appointment set-up, onboarding documentation, and NH queue setup.
• Schedule lab work for all new hires and rehires.
• Assist Training Specialist with new hire orientation set-up and confirmations.
• Support onboarding tasks such as new hire paperwork, orientation logistics, and gaming licenses.

QUALIFICATIONS (Indicate if Qualification is Required or Preferred):

Opportunities for Internships, Apprenticeships, and Coordinated Work Study programs may be available in lieu of formal education and work experience requirements for this position for enrolled members of the Yavapai-Apache Nation.

• Required Education: HS Diplom****a Preferred Education: 2yr Degree
• Work Experience:
• Two (2) years’ clerical experience in an office required
• Knowledge, Skills, and Abilities:
  • Knowledge of Microsoft Office and HR database systems
  • Must be able to type 45 wpm
  • Must have excellent communication (written/verbal) skills.
• Professional Licenses & Certifications Requirements:
  • N/A
• Must be 18+ years old and be available for all shifts, including weekends and holidays.
• Must be eligible to work in the U.S. and pass a drug test and background check for an AZ Gaming License.
• Must adhere to all Cliff Castle Casino Hotel policies and procedures.
• Must be committed to providing exceptional guest service through a welcoming, friendly, and professional environment. Aim to exceed guest expectations with attentive, personalized service and prompt responses and resolution.