HR Services Associate

We are looking for an HR Services Associate to support day-to-day HR operations and employee services for a global organization.

The role will handle HR-related inquiries, employee data, HR transactions, documentation, and other HR support activities. The ideal candidate is detail-oriented, organized, customer-focused, and comfortable working with HR systems.

Responsibilities

• Handle employee and manager inquiries and provide HR support.
• Process and update employee information in HR systems.
• Support onboarding and other employee lifecycle activities.
• Maintain accurate and confidential employee records.
• Review HR documents and reports for accuracy.
• Follow HR policies, procedures, and standard processes.
• Resolve basic HR system and process-related issues.
• Prepare and maintain HR documentation and reports.
• Meet assigned performance and quality targets.
• Work with local and international teams.

Qualifications

• College graduate.
• With 1–5 years of experience in HR, Operations, Customer Support, or a related customer-facing role.
• Experience in HR Operations or HR Shared Services is preferred.
• Experience using HR systems such as Workday, SAP, SuccessFactors, Oracle, ServiceNow, Siebel, or Microsoft Dynamics is an advantage.
• Candidates with experience in HR data management, HR transactions, onboarding, or employee lifecycle support are highly preferred.
• Good communication and problem-solving skills.
• Strong attention to detail and accuracy.
• Able to work with confidential information.
• Adaptable and comfortable working with different cultures and teams.
• Experience with a global company or international environment is a plus.

Work Schedule

Candidates must be willing to work either:

• 10:00 PM – 7:00 AM – Americas shift
• 1:00 PM – 10:00 PM – Europe shift

Work arrangement: Hybrid, 3 days onsite and 2 days WFH. Field work may be required as needed.

Office: One Ayala West Tower, Ayala Avenue corner EDSA, Makati City

Benefits

• HMO – Php 220,000 MBL
• Life Insurance
• 15 Vacation Leaves per year, pro-rated
• 15 Sick Leaves per year, pro-rated
• Up to 5 unused Sick Leaves may be converted to cash on contract anniversary
• Php 1,000 taxable mobile allowance