HR Specialist

This role is to support the administration and continuous improvement of our HR systems across markets. This role will work closely with HR teams, IT and external vendors to ensure reliable system operations, accurate data and effective reporting.

Responsibilities

• Manage, administer and maintain the HRIS, attendance systems, Lark and related databases.
• Support system enhancements, upgrades, troubleshooting and user acceptance testing.
• Manage user access rights and provide training and ongoing support to system users.
• Ensure HR data accuracy, security and compliance with internal policies and external requirements.
• Liaise with IT teams and external vendors to resolve system-related issues.
• Support ad hoc Group HR systems projects and identify potential applications of AI in HR operations.
• Prepare regular HR reports, analyses and dashboards across markets to support management review and decision-making.
• Assist with selected payroll and benefits administration activities as needed, including data extraction, validation, system inputs, benefits enrolment and reconciliation.

Requirements

• A degree in Human Resources, Information Technology, Business or a related discipline.
• Four to five years of experience in HRIS or HR systems administration.
• Candidates with more experience will be considered for the position of Senior HR Specialist.
• Proficiency in HRIS, reporting tools and Microsoft Excel.
• Knowledge of attendance systems and HR reporting.
• Familiarity with AI tools and their potential applications in HR.
• Strong technical aptitude and problem-solving skills.
• Good communication skills, with the ability to provide effective user training and support.
• Good command of written and spoken English and Chinese.
• Experience in payroll and benefits administration would be an advantage.

We offer

• 5 days work week
• Discretionary Bonus
• Up to 22 days annual leave
• Birthday leave
• Medical & Dental benefits
• Staff Discount
• Study Sponsorship