HR Strategy & Shared Services Manager

Job Purpose

To lead and drive the Total Rewards and Performance Strategy agenda in alignment with business objectives and people strategy. This role is responsible for the end-to-end design, governance, and execution of Total Rewards, Compensation & Benefits, Payroll, Performance Management System (PMS), HRIS, HR Policies, Job Description (JD), and Job Structure (JS). The position ensures market competitiveness, internal equity, regulatory compliance, and sustainable talent attraction and retention within a multinational FMCG environment, while leading and developing a team of 3 professionals.

Key Responsibilities

1. Total Rewards & Performance Strategy

• Design, implement, and continuously enhance Total Rewards strategies encompassing compensation, benefits, performance, recognition, and employee well-being.
• Ensure rewards frameworks are competitive, scalable, and aligned with business performance and talent strategy.
• Lead annual salary review, bonus, incentive, and merit increase cycles, ensuring governance and consistency.

2. Compensation & Benefits (C&B)

• Develop and manage salary structures, job grades, and pay bands aligned with job architecture and business growth.
• Conduct market benchmarking and salary surveys to ensure external competitiveness and internal equity.
• Design and manage benefits programs that enhance employee engagement and retention.
• Act as a trusted advisor to senior leaders and HRBPs on C&B-related matters.

3. Payroll Management

• Oversee end-to-end payroll operations, ensuring accuracy, timeliness, and compliance.
• Ensure full compliance with labor law, tax regulations, social security, and statutory requirements.
• Manage payroll vendors and external service providers effectively.

4. Performance Management System (PMS)

• Lead the design, implementation, and governance of the Performance Management System, ensuring strong linkage between corporate objectives, KPIs, and individual performance.
• Drive performance review cycles, calibration sessions, and performance improvement processes.
• Translate performance outcomes into reward, talent, and development decisions.

5. HRIS & People Analytics

• Own and enhance HRIS functionalities related to rewards, performance, and payroll.
• Leverage people analytics to support evidence-based decision-making and workforce planning.
• Develop executive dashboards and insights on workforce cost, performance outcomes, and reward effectiveness.

6. HR Policies & Governance

• Develop, review, and maintain HR policies, procedures, and guidelines related to rewards, performance, and workforce governance.
• Ensure consistent, fair, and compliant application of policies across the organization.
• Maintain strong governance, internal controls, and audit readiness.

7. Job Architecture (JD & JS)

• Lead the development and regular review of Job Descriptions (JD) across the organization.
• Design, maintain, and continuously improve Job Structure, Job Levels, and Job Grading frameworks.
• Conduct job evaluation to support internal equity, career progression, and organizational effectiveness.

8. Leadership & Stakeholder Management

• Partner closely with business leaders to align Total Rewards and Performance initiatives with business priorities.
• Lead, coach, and develop a team of 3 Total Rewards / Performance professionals.
• Support HR transformation initiatives and strategic people projects in a multinational environment.

Qualifications & Experience

• Bachelor’s or Master’s degree in Human Resources, Business Administration, Economics, or related fields.
• Minimum 8–10 years of progressive experience in Total Rewards, Performance & Rewards, Compensation & Benefits, or Payroll.
• Proven experience managing Total Rewards, PMS, and Job Architecture in FMCG or multinational organizations.
• Strong knowledge of labor law, taxation, and statutory compliance.
• Hands-on experience with HRIS and payroll systems.
• Demonstrated people management experience and ability to lead teams and cross-functional stakeholders.

Key Competencies

• Strategic & Analytical Thinking
• Business Acumen
• Stakeholder & Change Management
• Data-driven Decision Making
• Leadership & People Development
• Integrity & Confidentiality