HR Support Associate | WFH (A-WCR)

HR Support Associate

Job Overview

Our client is looking for an organized and detail-oriented HR Support Associate to provide day-to-day administrative support to the Human Resources team.

The role will primarily focus on HR administration, employee data management, new hire onboarding, and pre-payroll administrative support. The successful candidate will help maintain accurate employee information, complete HR system updates, monitor onboarding requirements, follow established processes and checklists, and ensure HR-related updates are completed accurately and on time.

The ideal candidate will have prior HR or HR administrative experience and be comfortable handling detail-oriented, recurring HR processes. Candidates with strong administrative experience may also be considered, particularly those who have demonstrated excellent organization, data-entry accuracy, and follow-through.

Job Details

Work setup: Work from Home

Schedule: Monday to Friday | 8:00 AM–5:00 PM | Mountain Time
Holiday: U.S. holidays – New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day

Responsibilities

HR Administration & Employee Support

• Provide day-to-day administrative support to the HR team.
• Maintain accurate and up-to-date employee information in HR systems.
• Process approved employee changes and employee status updates.
• Maintain employee records and HR documentation.
• Prepare routine HR documents using established templates.
• Complete recurring HR tasks and checklists accurately and on time.
• Follow up on missing information, outstanding requirements, and incomplete HR tasks.
• Escalate questions, discrepancies, or exceptions to the appropriate HR team member.
• Support employee offboarding and other employee lifecycle administrative activities.
• Take on additional HR administrative responsibilities as familiarity with the role and team processes grows.

New Hire Onboarding

• Support new hire onboarding activities, including setting up employees in HR systems.
• Monitor required onboarding tasks and documentation.
• Follow up with employees and relevant stakeholders regarding outstanding requirements.
• Ensure employee information and required documentation are complete and accurately recorded.
• Maintain organized onboarding records and status updates.

Pre-Payroll Administrative Support

• Provide administrative support for HR activities that take place before payroll processing.
• Process approved employee changes and enter updates into HR systems.
• Review employee information for completeness and accuracy.
• Ensure HR system updates are completed before information moves forward to payroll.
• Assist with routine data verification and follow-up related to employee changes.
• Pull historical employee or payroll-related information from HR/payroll systems when needed.

*This is an HR administrative role and does not involve independently processing payroll.

HR Systems

• Work with HR systems such as Rippling to maintain employee information and complete HR processes.
• Use payroll systems such as Paychex when historical employee or payroll information is needed.
• Learn and follow established HR system workflows and procedures.

Qualifications

• Prior HR or HR administrative experience is preferred and strongly encouraged.
• Ideally, 1–2 years of HR, HR administration, or related experience.
• Strong administrative experience may also be considered for candidates who demonstrate excellent data-entry accuracy, organization, and follow-through.
• Experience supporting employee onboarding is a plus.
• Strong attention to detail and ability to maintain accurate employee information.
• Highly organized with reliable follow-through.
• Comfortable managing recurring HR tasks, checklists, and deadlines.
• Ability to follow established HR processes and identify when information is incomplete or incorrect.
• Strong written communication skills.
• Proficiency with Microsoft Outlook, Word, Excel, and Teams.
• Comfortable learning and working with HRIS or employee management systems.
• Ability to handle confidential employee information appropriately.
• Ability to work independently once trained.

Nice to Have

• Previous experience in an HR department or HR support role.
• Experience supporting employee onboarding and offboarding.
• Experience with Rippling, Paychex, or another HRIS/payroll system.
• Experience maintaining employee records and HR documentation.
• Experience with employee data entry and HR system updates.
• Experience supporting pre-payroll HR activities such as employee changes, data validation, and information review.
• Experience working with a U.S.-based company.
• Demonstrated strong performance, reliability, and positive track record with previous employers.

What We're Looking For

We are looking for someone who wants to build their experience in HR administration and can become a dependable member of the HR team.

The ideal candidate already has some exposure to HR processes and understands the importance of accuracy, confidentiality, organization, and follow-through when working with employee information.

The role will involve recurring administrative work, including data entry, employee updates, onboarding tasks, documentation, and HR system maintenance. As the employee becomes more familiar with the team's processes, they will gradually take on additional HR responsibilities.

Strong administrative candidates may be considered, but prior HR/HR administrative experience will be given preference.

Role Expectations & Progression

First 30 Days – Learning & Training

• Learn the HR team's day-to-day processes and workflows.
• Become familiar with Rippling, the onboarding process, HR system workflows, and pre-payroll administrative processes.
• Learn where to find required information, who to approach with questions, and when an issue needs to be escalated.
• Begin handling routine HR administrative tasks with support.

By 60 Days – Increasing Independence

• Independently handle routine onboarding activities.
• Complete assigned HR administrative and pre-payroll support tasks.
• Accurately process employee updates and maintain employee information.
• Stay on top of outstanding requirements and recurring deadlines.
• Require less day-to-day direction from the HR team.

By 90 Days – Process Ownership

• Own assigned recurring HR administrative processes with limited supervision.
• Independently manage routine deadlines and follow-up activities.
• Maintain accurate employee records and HR documentation.
• Identify and appropriately escalate discrepancies, exceptions, or questions.
• Begin taking on additional HR administrative processes as familiarity with the team and workflows increases.