HR Systems & Process Coordinator

As the HR Systems and Process Coordinator, you will lead a team responsible for rostering, payroll and workforce management functions that enable frontline employees to deliver safe, effective and responsive services to young people. Your work will ensure the right people are in the right place at the right time, supporting a safe environment for both young people and staff.

Working closely with operational leaders, you will provide expert advice, oversight and continuous improvement of workforce systems and processes, contributing to positive outcomes for young people while supporting the department's commitment to community safety and rehabilitation.

This is an exciting permanent, flexible full-time opportunity based in Woodford. Training is located at Wacol and Caboolture prior to the Woodford YDC opening.

Woodford YDC is a new facility, and as it continues to grow, some processes, ways of working and responsibilities may change. We are seeking people who are flexible, adaptable and willing to support the evolving needs of the centre.

Why join the Department of Justice and Victim Support?

• Support frontline services that make a difference: Your work behind the scenes will directly support staff delivering services to young people in a youth detention environment.
• Contribute to positive outcomes for young people: Help ensure workforce systems and processes support rehabilitation, education and wellbeing initiatives within the centre.
• Lead a high-performing team: Coordinate critical rostering, payroll and establishment management functions that support 24-hour operations.
• Drive continuous improvement: Influence workforce systems, compliance activities and business processes that support efficient and effective service delivery.
• Build a meaningful career: Join an organisation committed to safer communities and better futures for young people.

About you

You are a highly organised and proactive team leader with experience in workforce management, payroll, rostering or HR administration. You thrive in a fast-paced environment, demonstrate strong attention to detail and can effectively balance competing priorities while maintaining high standards of service delivery.

You build productive relationships, communicate effectively with stakeholders and are committed to achieving quality outcomes through collaboration, sound judgement and continuous improvement.

Interested in applying?

Please provide the following information in your application:

• Your current resume should detail your previous work or voluntary experience and include two referees who have a thorough knowledge of your conduct and performance over the past 2 years, or an appropriate period. We will use your resume to assess how well you meet the ‘What are we looking for' statements.
• Provide a short statement (of no more than two pages) telling us why you are interested in this role and outlining what your motivation is to join us. This should also summarise your skills, experience and achievements against the leadership competencies/capabilities and duties/responsibilities.

Note: Aboriginal and Torres Strait Islander applicants applying outside of Smartjobs, may wish to include work samples, stories and experiences within community as part of their application. This can be provided directly to the Panel Chair.

Only persons eligible to work in Australia may be employed by the Department of Justice and Victim Support. Successful applicants may be required to undergo relevant pre-employment screening and provide evidence of their right to work in Australia.

Applications to remain current for 12 months.

Job Ad Reference:  QLD/704730/26

**Closing Date:**Friday, 6th November 2026