HR Systems Test & Deployment Specialist (ASAP JOINER NEEDED)

IMPORTANT NOTE: The target start date is ASAP so please don't apply if you can't join immediately.

• Responsible for completing activities and cases within one of these areas within Support & Testing:
  o User Acceptance Testing
  o Deployment check and Impacts
  o Review and Sign Off (Peer Checking)
• Perform User Acceptance Testing (UAT) in SAP, Success Factor and Service Now Case Management to validate system enhancements, configurations, and new functionalities.
• Responsible for managing and executing highly critical/priority and complex support and testing transactions/activities
• Coordinate with DevOps teams to identify, track, and resolve system defects and issues.
• Conduct deployment readiness and post-deployment validation checks to ensure successful releases.
• Responsible for improvements/streamline processes/issues including but not limited to:
  o Undertaking User acceptance, Controls testing, Process testing for any changes that are undertaken for Outsourced HR Processes.
  o Perform country statutory updates and system change communications, walk me configuration and maintaining knowledge for payroll calculations.
  o Run various Test cases on prescribed changes by the client Technology or change management team.
  o Determine if assigned scenarios pass or fail and record findings on the HPALM
  o Provide detailed description of scenarios that failed
  o Attend scheduled test stand-up meetings for highlighting risks & issues and any help that is required to complete all assigned scenarios
  o May suggest additional test scenario to be added to the Scenario tracking document
  o Test / Retest all assigned scenarios
  o Process workflow redelegations in SuccessFactors.
  o Configure and maintain WalkMe content

Requirements:

• Bachelor’s Degree in Information Technology, Computer Science, Human Resources, Business Administration, or a related field.
• **Experience supporting SAP, SuccessFactors applications, Service Now Case Management and HR systems.
• Knowledge of User Acceptance Testing (UAT), defect management, and deployment validation processes.
• Experience coordinating with DevOps, technical, and business teams to resolve system issues.
• Hands-on experience configuring WalkMe solutions, including ShoutOuts, SmartTips, Smart Walk-Thrus, Launchers, and Shuttles.**
• Strong analytical, problem-solving, and troubleshooting skills.
• Good communication and stakeholder management skills.
• Ability to manage multiple priorities and work effectively in a fast-paced environment.
• Experience with HR technology implementations, enhancements, or system support is an advantage.

Client: Accenture

Shift Schedule: Day shift

Work Set up: Hybrid

Number of days in a month or week that needs to be in the office: Hybrid (once a week)

Project Location (During onsite): Uptown Tower 3, Taguig City

Target Start Date: October 26, 2026

Contract Duration: 6 months (renewable)

Are you accepting undergraduate/combo fit profile? Yes

Is there an intent to absorb the contractor in the future? TBC

Note: Don't apply if you're unsure regarding the details (employment type, set-up, and schedule). Think thoroughly before applying.