HR Technology & Process Optimization Specialist

Who is RHP Properties?

Headquartered in Farmington Hills, Michigan, RHP Properties (www.rhp.com) is the nation's largest private owner and operator of manufactured home communities. With more than 395 communities throughout 33 states, we continue to expand our footprint to provide accessible and affordable housing across the country. All of this would not be possible without the energy and drive of our talented employees! We invest in our employees, with regular training, opportunities for advancement, and fun events to bring everyone together.

Responsible for improving the systems, data, and workflows that support the Human Resources department. This technology-forward position partners with HR, IT, business leaders, and vendors to implement and integrate tools, consolidate overlapping solutions, automate manual work, improve reporting, to ensure technology and process optimization.

In this role, you will:

HR Technology & Integration

• Serve as the HR resource for technology platforms and help define a practical HR technology roadmap.
• Evaluate system capabilities, configurations, workflows, permissions, utilization, and data quality; recommend improvements based on business needs.
• Be familiar with how APIs and other integrations connect systems, exchange data, and support automated workflows.
• Partner with IT and vendors to implement, test, monitor, and troubleshoot integrations across HR systems.
• Identify opportunities to consolidate tools, reduce duplicate capabilities, improve vendor performance, and optimize technology costs

Process Improvement, Automation & AI

• Analyze current HR processes and design simpler, more consistent, and scalable future workflows.
• Heavily focused on maximizing the current Applicant Tracking System, Recruiting Workflows, Hiring Processes and Process Efficiencies.
• Evaluate new Applicant Tracking Systems, Vendors, Integrations to optimize hiring efficiency and the candidate experience.
• Automate repetitive activities, approvals, notifications, data validation, reporting, and system handoffs to reduce manual effort and errors.
• Evaluate and implement responsible uses of AI that improve recruiting, employee self-service, knowledge access, analytics, and HR service delivery.
• Establish measurable outcomes for efficiency, accuracy, adoption, user experience, compliance, and cost savings.

Talent Acquisition & ATS Optimization

• Serve as the primary HR systems resource for the Applicant Tracking System and recruiting technology.
• Continuously evaluate and improve recruiting workflows to increase hiring efficiency and provide a positive candidate and hiring manager experience.
• Identify opportunities to improve sourcing, application, screening, interviewing, selection, offer, and onboarding processes through technology and automation.
• Monitor ATS utilization and ensure recruiters and hiring leaders are using the system effectively.
• Develop and maintain recruiting reports, dashboards, metrics, and analytics.
• Identify opportunities to reduce recruiting costs and optimize expenditures related to job boards, recruiting technology, assessments, background checks, and other recruiting tools.
• Partner with leadership to evaluate recruiting technology needs and vendor performance.
• Coordinate system testing and implementation of ATS enhancements, integrations, and new functionality.
• Develop user guides, procedures, and training materials related to recruiting systems and processes.

Analytics & Reporting

• Use advanced Excel skills to analyze, reconcile, validate, and transform HR data.
• Develop meaningful reports, metrics, and dashboards that improve visibility into HR operations and system effectiveness.
• Use Power BI or similar tools to combine data from multiple sources and deliver scalable leadership reporting and trend analysis.
• Strengthen data standards, documentation, reconciliation, and controls across HR technology platforms.

Project & Vendor Management

• Lead HR technology initiatives from requirements gathering and vendor evaluation through configuration, testing, launch, training, and post-implementation review.
• Manage project plans, priorities, risks, dependencies, decisions, communications, and user acceptance testing.
• Coordinate vendors, HR stakeholders, IT, Finance, Legal, and Information Security to deliver practical and well-governed solutions.
• Develop process documentation, user guides, training, and change-management materials that support adoption
• Perform other duties and projects as assigned.

Job Requirements

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• Bachelor’s degree in Human Resources, Information Systems, Business Administration, or a related field preferred; equivalent relevant experience will be considered.
• 3+ years of experience with HR technology, HRIS, ATS, business systems, implementations, integrations, analytics, or process improvement.
• Experience supporting technology across multiple HR functions, such as recruiting, performance management, payroll, time tracking, learning, benefits, or retirement programs.
• Strong experience with Applicant Tracking Systems and recruiting technology.
• Strong understanding of project management, requirements gathering, process mapping, system testing, implementation, and change management.
• Familiarity with APIs, system integrations, data flows, and file exchanges; ability to coordinate integration needs with IT and vendors.
• Advanced Microsoft Excel skills; experience with Power BI or a similar analytics platform strongly preferred.
• Familiarity with AI-enabled tools, workflow automation, data privacy, security, and responsible technology governance.
• Strong analytical, problem-solving, communication, and stakeholder-management skills with the ability to manage multiple priorities independently.

We are Proud to Provide the following:

• Access to benefits including medical, dental and vision insurance
• Short-term and long-term disability
• Life insurance
• Generous Paid Time Off and holidays
• Flexible spending account
• 401K with company match