HR Training Officer

1. Learning & Development (L&D)

• Conduct Training Needs Analysis (TNA) across all departments to identify skill gaps.
• Develop internal training curricula for "Soft Skills" (Leadership, Communication) and "Technical Skills" (System training like Yahshua/BC/Store App,etc.).
• Onboard new hires through a comprehensive Culture & Values Orientation.
• Manage the training budget and coordinate with external vendors for specialized certifications.

2. Organization Development (OD)

• Design and implement Employee Engagement activities (e.g., Thanksgiving parties, holiday celebrations, and team-building retreats, etc.).
• Review and update Organizational Charts and Job Descriptions to ensure departmental alignment.
• Lead the Succession Planning program to identify and "high potential" (HiPo) employees for future leadership roles.
• Facilitate Culture-Building workshops to reinforce company values and improve employee retention.

3. Performance & Talent Management

• Administer the annual and mid-year performance review process.
• Assist managers in creating Individual Development Plans (IDPs) for their subordinates.
• Analyze turnover data and exit interview trends to recommend improvements in employee experience.

Education: Bachelor’s Degree in Human Resource Management, Psychology, or Business Administration.

Experience: At least 2 years of experience in HR, with at least 1 year specializing in Training and OD at a supervisory level.

A. Core Competencies

• Instructional Design: Proficiency in creating training modules using models like ADDIE (Analysis, Design, Development, Implementation, Evaluation).
• Facilitation & Presentation: The ability to command a room and deliver complex information in an engaging, easy-to-understand Taglish/English format.
• Strategic OD Planning: Understanding how to align training goals with the company’s 5-year business objectives.
• Performance Management: Expertise in managing Key Performance Indicators (KPIs) and the annual performance appraisal cycle.
• Data Analytics: Ability to measure the "Return on Investment" (ROI) of training programs through post-training assessments and productivity metrics.

B. Soft Skills

• Visionary Thinking: Can see the "future state" of the company and build the roadmap to get there.
• Empathy & Active Listening: Essential for understanding employee frustrations and turning them into engagement opportunities.
• Agility: Ability to quickly pivot training topics based on changing market or retail demands.
• Inspirational Leadership: The ability to motivate employees to invest in their own professional growth